Triple Task Method: Systemic, Reflective Action Research

This brief article introduces a new methodology for systemic action research—Triple Task (TT)—and sets out its rationale and initial progress in becoming an embedded method for group working. Arising from the authors previous work with soft systems approaches, the Imagine method for sustainable development assessment and action research in a variety of global locations, TT provides a means for groups to engage together in purposive work and, at the same time, for facilitators to understand how the dynamic of the group influences the groups output. TT is based on an ambitious concept and at the time of writing the results of TT applied in the context of an EU Framework 7 funded project are in their early stages but importantly, significant insights are already arising including the answers to some puzzling questions:

• Do purposeful groups always produce the most insightful outcomes?
• Do conflictual groups produce incoherent results?
• What makes a ‘good’ group?

     

Systemic Development of Leadership: Action Research in an Indian Manufacturing Organization

This insider action research study differentiates between developing leaders and leadership, evolves a systemic leadership model, and intervenes on the human, social and processes dimensions for developing leadership. This is a real-time study and responds to the organizational reality of fast pace of change and its systemic nature. Consequently, the research too is fast to guide actions and influence positive changes in the organization. As the action research addresses a systemic reality, research and contributions are in multiple aspects, with new techniques having huge implications for theory building as well as improving practice. The study provides a structural solution to perceived lack of commitment in senior colleagues—a syndrome I acronym as HILE (High Intentions and Lukewarm Execution)–by re-designing organizational processes and making time available for its effective utilization in developing leadership. A new technique of triggering major changes in organizations termed “concept sublimation” distils concept from the statements of major stakeholder and sublimates it from lower to higher unit of analysis and to higher levels of positivity. Statistical simplification of a competency framework by applying concepts from Euclidian geometry and making it effective is yet a unique contribution of this action research study. The study adapts the competing values framework in developing a method of assessing cultural congruence of a candidate with the culture of the organization. The uniqueness of the study lies in bridging the gap in the literature by actually and systemically developing leadership in an organization and providing pragmatic insights on developing leadership while also creating knowledge for theory building.     

Collaborative Action Research for Preparing Teachers as Reflective Practitioners

Systemic Practice and Action Research - The study focuses on using collaborative action research projects to promote reflective practice of pre-service teachers during the internship. Research...     

Distance Education: A Reflective Action Research Project and Its Systemic Implications for Higher Education

This reflective action research study examines faculty experience with distance education. Distance education has become increasingly of interest in higher education and is seen by many as the opportunity for systemic change in higher education. This study is a reflective action research project which examined the author's experiences teaching a distance version of a basic instructional design course at the same time as teaching a residential version of that same course. The examination finds significant faculty issues that emerged during the experience and specifically found concerns with the distance education learner. In the end, the study finds that as a tool for systemic change of higher education, distance delivery will have to engage faculty with their concerns in more substantive ways than they have to date. In essence, this study asserts that the current demands on distance educators are not motivating for traditional faculty members because of increased time demands, lack of traditional rhythm, lack of personal contact with students, and less evident interest among distant students in the areas that faculty value.     

Quality in Action Research: Reflections for Second-Order Inquiry

One of the current debates in action research concerns the quality of these practices. Up to now, many contributions have focused on defining specific criteria based on action research epistemology. This article sustains (1) that prior to dealing with these questions, it is necessary to define for what purpose and for whom we are making the evaluation; (2) that this leads us to make a distinction between different evaluation models; and (3) that the quality strategies and criteria will be different for each model. In particular, the article confronts an academic evaluation model as a form of external control over the quality of action research and an internal, participatory evaluation model as a quality strategy aimed at establishing feedback for the process. Final considerations are given about the implications of both models for academia.     

Doing Action Research in One's Own Organization: An Ongoing Conversation Over Time

There are many variants of action research. This article describes a socioecological action research approach done from inside an organization-in-environments. Building on past discussions of action research, an inside-outsider action research model is presented, and using the author's own experience, the paper explores some special relations inherent in such a model. The paper starts with a brief outline of the theory, then discusses some of the structural relations of inside-outsider action research, some practical issues and then reports several vignettes as examples. The paper concludes that action research is still an evolving paradigm.     

Designing a Management System for a Rural Community Development Organization Using a Systemic Action Research Process

This paper describes the first phase, 'finding out', of a systemic participatory action research intervention in the management systems of a rural community development organization in the KwaZulu-Natal province of South Africa. The aims of the intervention were to (a) improve the management system of this organization, and (b) evaluate the usefulness of particular systems methodologies for the improvement of management systems of organizations involved in community development in under-resourced rural contexts. The second phase, "implementation," needs to be completed and thoroughly evaluated before any final conclusions can be drawn about the suitability of the chosen systems framework for Third World type rural contexts. However, the second phase is, at the time of writing, underway and all indications are that an interpretive ('Soft') Systems Methodology, combined with insights from a more functionalist ('hard') approach (with methods chosen through a Critical Systems Thinking framework) holds much promise for participatory systemic interventions in these contexts.     

Reflective Practices in Community Development: a Grounded Analysis

Systemic Practice and Action Research - Reflective practices (RPs) are recognized as fundamental for the conception, development, implementation and improvement of community-based development in...     

Reflection on the Purposes of Research,Action, and Scholarship: A Case of Cross-Cultural Participatory Action Research

Beginning with some basic principles of participatory action research, the author draws upon personal experience to identify the ways in which the experience of the practice of participatory action research creates forms of publication somewhat different in intent and nature from conventional forms of research. The experience selected involves cross-cultural research, and the particular problems of representation of the other in such settings are engaged. The overall experience is then drawn upon to identify some of the key qualities of action research which differ both from other forms of research and from some of the advocacies for action research.     

Learning by Action Research: A Policy for School Development

In this article I define a project organization as action research. Thus defined, the approach presents a method for experiential learning among educators who develop as learners in an educational setting. Second, the approach describes a method for focusing on research related to change in classroom didactics brought about by the mediating instruments educators discover and use so as to overcome their own learning anxiety. Third, action research and academic investigation are described as a method for integrating theory with practice. Finally, action research is outlined as an effort for social justice—the way knowledge usually develops by social construction.     

Organizing for Research and Action: Implementing Action Researcher Networks

The article describes and analyzes the process by which action researchers transcend boundaries—including discipline and institutional boundaries, as well as those between academia and industry—to develop effective action researcher networks. The particular empirical setting explored is that defined by the CO-IMPROVE project, a European Union-funded project which addresses the facilitation of collaborative improvement of operations practice and performance in the extended manufacturing enterprise through collaborative action learning among both managers and researchers.     

Application of Focus Group Interviews for Quality Management: An Action Research Project

Focus groups have the potential to provide rapid and timely collation, integration and assembly of the views of a variety of different types of stakeholders into a plausible theory. This article reflects on a tertiary education institution's utilisation of focus group interviews (FGIs) as a qualitative evaluation instrument, using action research as the methodology. Our results suggest that employing focus groups is a valuable method of gaining more insight into and adding more depth to quantitative findings during quality management. Results from focus groups enable quality assurance practitioners to provide better remedial action plans. A set of guidelines is provided for the effective conducting of focus group interviews as part of an institutional quality assurance system.     

Professional Development through Action Research: Case Examples in South African Higher Education

This paper identifies the quality characteristics of a professional development (PD) program on action research (AR) and presents the results of a second-order evaluation of such a program. Three case examples in South African higher education demonstrate how AR methodology has been applied to design, conduct and evaluate the PD program and to identify new ways of learning and improving professional practice in higher education. From data analysis, we distinguish six factors significant in contributing to the quality of the PD program in all three universities: facilitator expertise, adaptive planning, responsive evaluation, critical events, application, and self-efficacy. On the basis of the evaluation results, we present five models: (1) the AR workshop cycles; (2) characteristics of a quality PD program; (3) a PD program on and through AR; (4) three levels of reflection on AR; and (5) meta-action research.

Participatory Design and Technologies for Sustainable Development: an Approach from Action Research

This paper explores the relevance of the action research for design of technological solutions that lead to both systemic sustainable development and active involvement of the community. The paper shows how this idea was implemented in a project for water resource conservation with educational institutions of rural areas in Colombia. Through the use of technology, a reduction in water consumption increases in awareness about the use of this natural resource, and the active involvement of the community were sought. Additionally, social processes related to the conservation of natural resources were addressed through a socio-technical approach for analysis and design. During the application of the Soft Systems Methodology (SSM), the participants and researchers created technological prototypes that allowed to: 1) give visibility to the community’s initiatives, and 2) save water in the households. This paper focuses on the importance of the design process of innovative solutions for social and environmental issues through the participative approach of action research.

     

Roles,Politics, and Ethics in Action Research Design

For novice action researchers, issues of roles, politics and ethics are critical, particularly in design. The field of organization development (OD) provides many useful considerations of roles, politics and ethics. This article proposes a systemic design-based framework of the action research process that includes context, inquiry mechanisms, inquiry cycle and outcomes. Such perspective brings to the forefront the issues of context, roles, politics dynamics and ethics that are embedded in the action research process and influence its emergent process, quality and outcomes. A set of propositions for further explorations is advanced and briefly discussed.     

Ethical Issues and Role Duality in Insider Action Research: Challenges for Action Research Degree Programmes

Insider action research describes the process when a member of an organisation undertakes an explicit action research role in addition to the normal functional roles they hold in an organisation. Real-world work-based research is relevant and important to many full-time managers, consultants and members of organisations including those who choose to undertake higher degrees in business as part-time postgraduate students. Within these programmes a proposal for an insider action research project is often associated with important and interesting research projects that have already arisen in an organisation where the researcher works full-time, and are part of their existing role and established working relationships with key stakeholders. Ethical issues in organisationally located insider action research can differ from other forms of action research because of role duality, i.e. that the researcher holds an ongoing work role and power relationships associated with this as well as the action research role. Ethical issues can be associated with choices about alternative options, expected impacts and outcomes on the researcher, participants, organisation and stakeholders, and these are important considerations for academic supervisors, institutional review boards and human research ethics committees.     

Action Research: Its Nature and Validity

The process of knowledge acquisition which has the strongest truth claim is the research process of natural science, based on testing hypotheses to destruction. But the application of this process to phenomena beyond those for which it was developed, namely, the natural regularities of the physical universe, is problematical. For research into social phenomena there is increasing interest in action research in various forms. In this process the researcher enters a real-world situation and aims both to improve it and to acquire knowledge. This paper reviews the nature and validity of action research, arguing that its claim to validity requires a recoverable research process based upon a prior declaration of the epistemology in terms of which findings which count as knowledge will be expressed.     

Guest Editorial: From Cartagena to Ballarat: A Report on the Joint Fifth World Congress on Action Learning,Action Research,and Process Management and Ninth World Congress on Participatory Action Research

Systemic Practice and Action Research -     

Exploring Sustainable Development of Cultural Living Circles Through Action Research: The Case of Sanyi Township, Miaoli, Taiwan

A cultural living circle comprises a “living cultural space” with local characteristics established via interactions between resident daily behaviors and the surrounding environment. In studying the long-term promotion of a cultural living circle in Sanyi Woodcarving Village, Miaoli, Taiwan to explore the sustainable development of cultural living circle, the authors engaged in local community building to identify its dynamic composition through Action Research, and conducted a field study examining cultural living circles and main interaction networks through literature review and in-depth interviews. This study obtains three findings. First, cultural living circles are created through interactions among four main systems, educational, community, professional and administrative. Second, in the interaction network, a core “leading system” guides other “subservient systems” to establish a “core-satellite” model. Third, the role changing that occurs during cultural living circle development constructs a solid and flexible link that can realize sustainable development of cultural living circles.     

Ethics in Action Research

Systemic Practice and Action Research -