企业流程重构的Meta-Model建模方法

本文介绍了企业流程重构的经济背景和基本概念，由于企业流程是企业流程重构的核心概念，文中引入了企业流程的定义，并对重构后的流程所具有的特点进行了深入的分析，最后本文提出了一种离散数学模型－－ｍｅｔａ－ｍｏｄｅｌ建模方法，对企业流程进行数学建模，取得了良好的效果。     

基于多色集合和熵理论的业务流程结构对比评估方法

企业业务流程管理中,流程的预期定义模型往往与实施后的实际业务流程存在差异,差异的大小会影响流程模型有效性以及企业的运行效益。在利用统一建模语言和多色集合理论对业务流程建模基础上,提出一种针对业务流程间微观差异的形式化描述方法;并由此从业务流程的组织结构角度出发,提出基于熵理论的差异度计算评估方法,为进一步分析流程模型有效性及判定流程实施水平提供依据,是熵理论的在业务流程管理领域的理论扩展。     

基于学习效应的企业知识流程外包策略研究北大核心CSCD

从组织学习和知识创造的视角,主要讨论企业采取知识流程外包的策略选择问题.针对于知识流程外包中所存在的两种学习模式,即知识吸收效应和干中学效应,从知识的创造过程出发,凭借成本–收益的经济分析框架对企业知识流程内部运营和外包决策进行理论建模和比较分析.结论发现:在知识流程外包中,基于企业协同合作的知识吸收效应加强了干中学效应,因此在其他条件不变的情况下,企业应该选择知识流程外包来获得所叠加的两种效应.其次,为了加强知识流程外包的绩效,企业重点是加强自身对知识吸收的能力建设.最后,为了提高两种学习效应的效果,企业应该从长期动态的角度去考虑外包决策,而非基于短期的优劣予以判断.     

基于学习效应的企业知识流程外包策略研究

从组织学习和知识创造的视角,主要讨论企业采取知识流程外包的策略选择问题.针对于知识流程外包中所存在的两种学习模式,即知识吸收效应和干中学效应,从知识的创造过程出发,凭借成本–收益的经济分析框架对企业知识流程内部运营和外包决策进行理论建模和比较分析.结论发现:在知识流程外包中,基于企业协同合作的知识吸收效应加强了干中学效应,因此在其他条件不变的情况下,企业应该选择知识流程外包来获得所叠加的两种效应.其次,为了加强知识流程外包的绩效,企业重点是加强自身对知识吸收的能力建设.最后,为了提高两种学习效应的效果,企业应该从长期动态的角度去考虑外包决策,而非基于短期的优劣予以判断.     

基于Agent的经济社会系统建模与仿真研究

讨论基于Agent的人工社会建模方法学流程,然后采用基于Agent的建模与仿真方法对产业集群这种具体的经济社会系统进行建模,并给出产业集群中企业生产营销行为的仿真描述,最终建立的计算机仿真模型可以帮助分析影响产业集群发展的多个因素.建立这个仿真模型的过程是探索将ABMS方法应用于具体经济社会系统建模的新尝试.     

一个用于中小型企业的扩展ERP软件流程集成模型分析

在以前工作的基础上,主要讨论了一个将ERP(enterpriseresourceplanning,企业资源规划)、SRM(supplierrelationshipmanagement,供应商关系管理)、CRM(customerrelationshipmanagement,客户关系管理)集成为一体的简化流程模型.论文在界定了几个基本概念的基础上,描述了接触中心的发出流程和接收流程功能,讨论了对ERP软件的流程及核心管理和CRM软件的流程及核心管理思路,研究了对ERP同CRM的关联点,仿照对CRM的分析,对SRM做了类似的分析,最后给出了以关系为企业围墙的扩展ERP简化模型.     

元模型理论及其在企业体系结构开发设计中的应用

针对传统以产品为中心体系结构开发设计方法在体系结构建模过程中重产品而轻数据的弱点,分析研究了元模型理论以及基于元建模的体系结构开发设计方法中以数据为中心的实现方法.对两种体系结构开发设计方法论进行了比较,展现了元建模方法在开发流程与数据管理等方面的良好特性.结合工具软件MAP^TM,给出了体系结构开发设计中元建模扩展机制 的一种应用模式.     

企业销售流程再造及应用

在对经营环境变化进行分析的基础上 ,结合企业流程再造理论 ,提出对销售流程进行再造的观点 ,并结合泰伟食品有限公司销售流程再造的案例 ,详细地讨论了销售流程再造的方法和步骤 ,同时对再造后的效果进行了分析和评价.     

基于Petri网建模与仿真的制造企业生产系统流程再造方法

对基本Perti网进行了扩充,提出了一种优化Perti网模型,使之能够支持制造企业生产系统流程再造,并提出了一种建立在层次化、模块化和标准化基础上的生产系统建模和仿真方法;运用约束理论的思想,提出了生产系统再造的流程结构优化和瓶颈优化的层次化方法,并探讨了运用时间Petri网模型寻找和消除约束的方法,目的是为制造企业生产系统渐进式流程再造提供有效的方法和工具.这种方法可以将实际系统细化为多个层次的模型,并将生产系统局部作更详细的分析,从而避免了分析整个系统的复杂性.而且,可以通过调整模块和修改模块构造新系统,从而实现生产系统再设计的快速化和柔性化.最后,对这个方法在企业的应用进行了案例分析.     

符合AUTOSAR规范的汽车电子系统的交易级建模研究

汽车开放系统架构有助于复杂的汽车电子软件的开发、管理及维护,交易级建模在较高抽象层次对系统进行建模,提高了建模速度.针对基于AUTOSAR的软件设计流程,采用SystemC 语言及其提供的时间行为和硬件仿真核,进行交易级建模层次化设计和通信细化.重点分析了AUTOSAR描述语言和SystemC语言之间的相似点,并且设计了AUTOSAR环境到SystemC虚拟原型设计的转换过程.结果表明,这种建模方案能有效地实现符合AUTOSAR规范的汽车电子系统的仿真,仿真速度快,有利于系统设计早期阶段验证及性能分析.     

Project management: Recent developments and research opportunities

This paper studies the business process known as project management. This process has exhibited a remarkable growth in business interest over the last 15 years, as demonstrated by a 1000% increase in membership in the Project Management Institute since 1996. This growth is largely attributable to the emergence of many new diverse business applications that can be successfully managed as projects. The new applications for project management include IT implementations, research and development, new product and service development, corporate change management, and software development. The characteristics of modern projects are typically very different from those of traditional projects such as construction and engineering, which necessitates the development of new project management techniques. We discuss these recent practical developments. The history of project management methodology is reviewed, from CPM and PERT to the influential modern directions of critical chain project management and agile methods. We identify one important application area for future methodological change as new product and service development. A list of specific research topics within project management is discussed. The conclusions suggest the existence of significant research opportunities within project management.     

A Systemic Model for Managing and Evaluating Conflicts in Organizational Change

Change or innovation diffusion is a key issue for most business organizations but is yet difficult to implement as the change management process is often complex as it relies on an organized methodology to complement an organization’s commitment and participation. An ambiguous environment surrounding change mechanism tends to develop unintended attitudes, resulting in resistance and conflict. The study proposes a model for the management of such conflicts among change participants (involved and affected) in the context of organizational change. The authors consider organizational change process as an innovation project that treats change and conflicts holistically with the Ulrich’s notion of boundary considerations (boundary critique). A social network setting of multiple stakeholders is considered to effectively help in resolving problematic situations that hinder organizational learning and change. The proposed model provides a theoretical foundation based on concepts governing Critical Systems Heuristics (CSH), change theory, stakeholder theory and conflict management.     

基于DEA的企业绩效评价方法

以效率观点为切入点，引入数据包络分析（DEA）评价方法对企业经营绩效进行综合评价，提出了基于DEA的绩效评价内容，分析了其评价框架与步骤，为企业绩效评估问题提供了一条新的思路。     

面向企业过程重建的事务流程模型研究与应用

作为一项组织管理新概念,企业过程重建（ＢＰＲ）不仅需要观念上的变革,亦需有与之相适应的系统化方法的支持．面向ＢＰＲ的事务流程模型作为其基础,尤为重要．本文从分析ＢＰＲ流程模型的特征需求入手,提出了一种基于扩展Ｐｅｔｒｉ网的面向ＢＰＲ的事务流程模型（ＢＰＭ）．继而探讨了其模型机制,并举例加以说明．     

A Process Model of Collaborative Management Research: The Study of Collective Creativity in the Luxury Industry

This article explores collaborative management research (CMR). As one of the streams within the action research family, CMR is one approach that has been identified as a potent method for advancing scientific knowledge and bringing about change in organizations. The article proposes a hybrid model of the CMR research process in organizations. Following a brief introduction of collaborative management research, we advance an emerging, inductively derived, hybrid process model of CMR. Three critical clusters for achieving the intended outcomes of collaborative management research include: (1) contextual factors, (2) quality of the collaboration, and (3) the development of the collaborative research process itself. Within each cluster, concepts, variables, and processes were identified and linked together to form a hybrid model of CMR process. An illustration of a collaborative management research project that focused on the study of collective creativity with an Italian fashion and design company is followed by a reflective analysis. The discussion provides directions for future research and implications for practice.     

意义构建视角下愿景沟通对员工变革承诺的影响机制

基于意义构建的“设定-选择-保留”过程,论证并检验了变革愿景沟通对员工变革承诺的影响机制。通过对235份三阶段调查样本进行统计分析,结果发现：认知重塑在变革愿景沟通与员工变革承诺间具有显著中介效应;变革自我效能感不仅在愿景沟通与认知重塑的关系间起调节效应,对认知重塑的中介作用也具有调节效应。研究结论对以往变革愿景内容视角和沟通视角的研究进行了补充,丰富了变革情境下意义构建过程的个体差异研究,也为组织变革管理实践提供了一定的启发。     

Kurt Lewin's change theory in the field and in the classroom: Notes toward a model of managed learning

This paper discusses some of Lewin's basic dictums and their influence in the author's work and that of others. Specifically, the paper expands on Lewin's change model. It also discusses process consultation and clinical research and describes a design to teach the management of planned change. The paper concludes that planned change might be better conceptualized as managed learning.     

Social Efficacy by Responsible Change Management

Social responsibility can be seen as a condition of efficient change management and even as a tool in crisis solving, mainly if associated with innovative social thinking and action. Change/Innovation management is the principal topic of the study, because it is seen as the main way to grow social effectiveness. New management fields are signaled; among them, crisis management and strategic management are accented and concisely presented. A system of effectiveness principles and its internal structure is described and explained. How to innovate is one of questions that our work tries to answer, because a well managed change offers the best formula, both fast and durable, of social problem solving. Can we, finally, design a science of socially responsible change, applied by change/innovation management? Crisis and lack or excess of effectiveness are strongly connected, as showed by our findings. Responsibility-ruled social effectiveness increasing is hence a central theme of the presented study. Economic and global effectiveness without abuse as aspects of social effectiveness are pointed out and a system of criteria for socially responsible social effectiveness evaluating and increasing is sketched.     

工作流过程的结构变化分析

业务过程的动态性要求工作流系统具备相应的适应能力.当工作流流程发生变化时,将存在一个潜在的问题,即变化后的流程可能会产生死锁、不一致性等错误.这篇文章主要讨论工作流流程的结构变化问题.提出了一个判断结构变化是否可行的准则,即不出现错误以及不一致现象,该准则从结构和行为属性方面进行考虑.给出了一个计算最小变化域的算法,并且证明了变化域的结构正确性及行为一致性能够保证结构变化的可行性.用一个实例说明了该方法的有效性.     

C4ISR系统研制过程与管理概述

针对C4ISR系统研制过程中存在的问题,提出了C4ISR系统研制基于过程的管理方法.该方法以软件能力成熟度模型和生命周期法为基础,对C4ISR系统研制的过程元素进行分析.在此基础上建立了由管理角色、过程工具和过程资源、关键过程类这三大元素构成的过程管理框架,并给出了一个C4ISR系统研制的过程管理系统的分析.