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1.
System thinkers and practitioners are trying to help society understand better the interconnectedness between issues that we previously tended to explore in isolation. Because of this, they have an important role to play in dealing with environmental issues. Indeed, the need to tackle those in holistic ways is now recognised and systems approaches are now complementing academic approaches such as ecological economics (Neumayer E (ed) (2003) Online encyclopaedia of ecological economics. International Society for Ecological Economics; Faber M, Manstetten R, Proops J (1996) Ecological economics. Concepts and methods. Edward Elgar, Cheltenham), which analyse ecological-human interactions. This paper explores how new forms of ‘environmental education’ could constitute particularly relevant vehicles for systems thinking and practice by building on messages and practices initiated in ecological art. Ecological art, it argues, has provided, for centuries, a practical form of holistic, interdisciplinary, problem-solving environmental management model—a particularly insightful illustration of how ‘systems thinking and practice’ can be used to deal with environmental problems. The paper suggests that art-based pedagogic forms could help put sustainability into practice by providing an educational tool that respects the systemicity of environmental issues and by encouraging systemic learning processes that are based on improved communication, sharing of perspectives, and stakeholders’ empowerment through participation and experience.
Sandrine SimonEmail:
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2.
In the last few decades, there has been a trend towards increased stakeholder and public participation in natural resource management in North America. To a certain extent, the rationale for this trend is found in the complexity and uncertainty of environmental issues, which confront us with the coexistance of multiple legitimate values and perspectives in society. Recognizing this “epistemological plurality” has important implications for both policy and science. In this paper, I critically reflect on my experiences as a doctoral student engaged in participatory action research (PAR) with a watershed partnership in Ontario, Canada. In providing this biographical account, I seek to make a contribution to ongoing discussions regarding the nature, challenges and benefits of this methodological approach for academic research, as well as to emerging debates on PAR in the context of environmental governance and “post-normal” approaches to natural resource management.
Cecilia FerreyraEmail:
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3.
Many organizations install performance management systems (PMS), based on critical success factors, key performance indicators and the balanced scorecard, to improve their results. In practice many organizations have difficulty implementing a PMS because the influence of behavioral factors and national cultures is not taken into account enough. This article describes the findings of a study into the role of behavior and national culture in setting up an effective PMS at a multinational.
André A. de WaalEmail:
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4.
This paper compares some key concepts from Buddhism with ideas from different traditions of systems thinking. There appear to be many similarities, suggesting that there is significant potential for dialogue and mutual learning. The similarities also indicate that it may be possible to develop a Buddhist systems methodology to help guide exploration and change within Buddhist organisations.
Chao Ying ShenEmail:
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5.
The following article makes a case for the social sciences to renew their interest in systems, drawing on ideas circulating in organisational and community psychology, industry, engineering, biology and ecology, the new physics, management, evaluation, religion and spirituality, policy-making, human services professions, and service-user and community movements. It charts a different kind of systemic thinking in striking contrast to traditional mechanistic social systems theory. Sociology’s current resiling from systems theory is explained as a legacy of its loyal service in the ‘battlefield’ of the post WW2 critique of authoritarian structural-functionalist positivist systems and the hard-won interpretive turn to issues of process, diversity, conflict, change and a critical and ‘qualitative’ epistemology. A new transdisciplinary mental architecture of self-organising processes for complex living systems is offered which integrates understandings of both ‘structural systems’ and the ‘processual systemic’ in individual psychology, organisational sociology, and in action research as its epistemology.
Yoland WadsworthEmail:
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6.
This paper is about the design and implementation of techniques and strategies to improve end user behavior in the utilization of passwords within a formal setting. The researchers were requested to investigate the issues inherent in the password management and utilization procedure within the client organization and thereby improve end user behavior in utilization of passwords within the organization. The researchers completed an action research study and successfully implemented a training program to improve system users’ behavior related to passwords. They used a unique approach by designing training for creating passwords to fit with theories pertaining to human memory. In addition, the researchers also created and delivered security awareness training. The end users of the target information systems reported that after training they were able to use strong passwords (A strong password in our organization is one that has 15 characters with at least two numbers and one symbol) without writing them down. Requests to the help desk for password resets decreased. Users also reported that they are much more aware of security threats.
Lorne OlfmanEmail:
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7.
This paper intends to show how multimodal system methodology can be interpreted as a metamethodology that can house different specific methodologies to be used in action-research.
Francisco CasielloEmail: Email:
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8.
Existing human rights doctrine and enforcement structures often fail to protect human welfare. The new agora project (Jenlink and Banathy 2002) offers a structure to democratically re-build human rights. To examine the role of new agoras in re-crafting old institutions, I begin by identifying the context of human rights: globalization, diverse identities, and democracy. After analyzing the impact of diversity on democratic structures, I introduce human rights as conceived by Banathy’s (2000) Third Generation. With this in mind, I am prepared to examine the challenges and opportunities for shaping a new operationalization of human rights using the new agora structure.
Keri E. Iyall SmithEmail:
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9.
This paper presents a Buddhist systems methodology (BSM) designed for problem prevention and problem solving in Taiwanese Buddhist organisations. Three sets of twelve questions based on Buddhist concepts are offered to (i) support explorations of boundaries and values in problematic situations; (ii) guide the choice of methods for intervention; and (iii) support the evaluation of recommendations for change. The paper argues that the BSM has advantages in Taiwanese contexts compared with Western systems approaches. The latter can appear threatening to organizational harmony and can therefore be regarded negatively. In contrast, the BSM uses Buddhist concepts that are closely associated with the practice of harmonious living. Thus, it reframes systems thinking as the exercise of Buddhist discipline applied to organizational life, and is likely to be viewed as a co-operative and culturally valued endeavour.
Chao Ying ShenEmail:
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10.
Balancing individual and collective interests is the challenge in Indonesia and in Australia, where the challenge is (a) to enable decentralised involvement in decisions to enhance a sense of attachment to an inclusive democracy and (b) achieve careful evidence based policy to guide the use of resources for the common good.
Yuyu KomariyaEmail:
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11.
This study examines the role of knowledge management systems in the context of emergency preparedness at Claremont University Consortium. The research objectives required the researcher's direct involvement with CUC. Canonical action research methodology was used to guide the project. Overall, the client was satisfied with the project's outcome. The researcher designed and implemented an instantiation of a web-based knowledge management system using Wiki technology. This system can assist CUC in overcoming some of its immediate concerns with emergency preparedness. These include the ability of the system to facilitate the communication process, and enable a more structured approach for documenting and storing emergency related information. The system as it exists today is subject to further improvement. This includes the need for continuous training with the system, improving the navigational aspects, and seeking a better fit between the system and the emergency planning and response processes.
Murali RamanEmail:
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12.
This article aims at introducing concepts related to the systems approach applied to the international system. First, the authors describe the systems view considering General Systems Theory in order to conceptualize the international systems as well as the Pluralist Theory of International Relations. Based on General Systems Theory, the authors analyze the international systems from the perspective of the Pluralist Theory of International Relations, using a case study on the European Union. The pluralist image of international systems presents important similarities to Systems Theory, as it analyzes the international context, characterized by variety, complexity and dynamics and uses the concepts of object, attribute, inputs and outputs, environment, motivations and process, which enable a better understanding of the international system.
Carla A. Arena VenturaEmail:
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13.
This paper seeks to further substantiate and appreciate the importance of West Churchman’s pragmatic philosophy, and to propose the development of what we call the participatory and rhizomatic systems approach. The aim of rhizomatics is to create a deterritoriazation of current social fields and to make sense of the creation of the rhizomatic networks and ethics for the marginalized group in practice. This paper takes the contributions of Gilles Deleuze and Felix Guattari’s notion of rhizome on ethical reasoning and incorporates them into a test. It examines how ethics for the marginalized group can assist in appreciating and developing ethical management of any systemic intervention. The paper looks into what ethics for the marginalized group is and how it is achieved in the context of rhizomatic networks.
Jae Eon YuEmail:
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14.
This volume reflects on the program of research undertaken by members and associates of the International Sociological Association’s Joint Session of Research Committee 10 on Participation and Research Committee 51 on sociocybernetics and the graduates and contributors to the Flinders University research cluster on user centric design to enhance representation and accountability for a sustainable future.
Janet McIntyre-MillsEmail:
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15.
User participation has been embraced worldwide as a means to provide better consumer outcomes in health and community care. However, methodologies to achieve effective consumer engagement at the programme design level have remained under-explored. The purpose of this study was to evaluate the impact of a Participatory Action Research (PAR)-inspired methodology used to develop a consumer-directed community care/individualised funding service model for people with disabilities. A retrospective analysis of case notes and internal reports for the first 6 years of an ongoing project were examined. The findings suggest that PAR methodologies need to take into account community development, group support, and capacity building as well as succession planning and risk management issues in order to facilitate the often lengthy policy and project development process. Drawing on these findings, this article discusses five lessons and their methodological implications for PAR in a health or social policy/programme design context.
Goetz OttmannEmail: Email:
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16.
Pervasive and systemic barriers to collaborative university-community research make such studies highly challenging. Yet the necessity of participative research means that feasible ways to conduct high quality collaborative investigations must be sought. In a longitudinal action research study investigating adult literacy, issues facing community and academic researchers centred upon focus and integrity. Differing researchers defined focus and integrity in sharply varying ways, so that terminology employed within the programme formed contested sites of meaning and interpretation. This meant that ideas of research integrity held very different connotations for different actors. Yet the viability of the programme depended on both academics and community people attempting to expand their horizons by understanding and taking into account others’ perceptions.
Frank SligoEmail:
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17.
This paper describes the application of a Buddhist systems methodology (BSM) to tackle a significant conflict (and underlying issues) threatening the future of a large non-governmental Buddhist membership organization in Taiwan. An evaluation of the BSM, undertaken six months after the intervention, demonstrated positive impacts, including a major reduction in conflict; improved communications across the organization (especially from the bottom-up); a successful restructuring to address some of the underlying issues; a significant upturn in the recruitment and retention of members; and a consequential turn-around of the organization's financial position. In addition, several senior managers took on the BSM for their personal use, trained others, and cascaded the methodology down the organization. This resulted in the official adoption of the BSM as the ‘main decision-making system’ for part of the organization, and the start of wider dissemination. Based on these results, the authors argue that the BSM may have more general utility for problem solving and problem prevention in Taiwanese (and possibly other) Buddhist organizations.
Chao Ying ShenEmail:
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18.
This article is a reflection of my first experience with action research in trying to devise a system of assessment that would benefit both first and second language speakers of English in an assessment system that is plagued by its separatist past. In this paper, I discuss an action research study on oral assessment implemented at two tertiary institutions in South Africa. The actual details of each phase of the assessments are not reported on, but the methods used to facilitate the processes are. The findings and adaptations after each phase of the assessments are discussed to show the effectiveness of using an action research methodology.
Penny SinghEmail:
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19.
The involvement of stakeholders and the public in societal decision processes has lately received increased attention. We suggest that appropriate and tailored techniques should be selected and integrated to provide the prerequisites for inclusive involvement depending on the issue, type, goals and phase of the decision process in question, i.e. an analytic, systematic and dynamic approach to collaboration. In a transdisciplinary case study design we integrate diverse analytical methods whereby a process of mutual learning between science and people from outside academia is strived for. Our framework for collaboration is illustrated by a case study on sustainable landscape development in the Swiss prealpine region of Appenzell Ausserrhoden.
Michael StauffacherEmail:
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20.
In the modern global economy, new criteria are needed to describe the most modern enterprises: Sustainable Enterprise (SE) and Sustainable Enterprise Ethics (SEE). Long-term existence and development of humans and organisations depend, largely, on application of the sustainable development (SD) concept. Already, some enterprises consider the modern conditions and apply the requisite synergy of economic, ecological, social and ethical aims. They can be called Sustainable Enterprises (SEs). Suitable activities of SEs depend on their ethics even more than on their knowledge—Sustainable Enterprise Ethics. Attainment of SEE demands innovation of values, culture and behaviour of all critical SEs’ participants for them to understand, achieve and use SEE as a more/requisitely holistic practice, based on ethics of interdependence (EI). We offer some new suggestions on why humans need SE and SEE and suggest ways to create and implement EI as SEE in and for SEs rather than the traditional one-sided business behaviour.
Matjaz MulejEmail:
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