Announcement: World Congress on Action Learning,Action Research and Process Management,Ballarat, Victoria,Australia, September 10–13, 2000

Systemic Practice and Action Research -     

Reflection on the Purposes of Research,Action, and Scholarship: A Case of Cross-Cultural Participatory Action Research

Beginning with some basic principles of participatory action research, the author draws upon personal experience to identify the ways in which the experience of the practice of participatory action research creates forms of publication somewhat different in intent and nature from conventional forms of research. The experience selected involves cross-cultural research, and the particular problems of representation of the other in such settings are engaged. The overall experience is then drawn upon to identify some of the key qualities of action research which differ both from other forms of research and from some of the advocacies for action research.     

A History of the Action Learning,Action Research,and Process Management Association (ALARPM): From Brisbane (Australia) to the World Through Inclusion and Networks

Action Learning, Action Research, and Process Management Association (ALARPM) is an organization of volunteers dedicated to the international expansion of action learning, action research, and process management, through world congresses. It has existed for over a dozen years now, despite significant stresses and strains, and has successfully conducted five world congresses with a sixth one in 2003. This history of ALARPM shows that a small group can set out to be international and inclusive from the beginning, so long as it also develops processes to sustain itself internally.     

Organizing for Research and Action: Implementing Action Researcher Networks

The article describes and analyzes the process by which action researchers transcend boundaries—including discipline and institutional boundaries, as well as those between academia and industry—to develop effective action researcher networks. The particular empirical setting explored is that defined by the CO-IMPROVE project, a European Union-funded project which addresses the facilitation of collaborative improvement of operations practice and performance in the extended manufacturing enterprise through collaborative action learning among both managers and researchers.     

Triple Task Method: Systemic, Reflective Action Research

This brief article introduces a new methodology for systemic action research—Triple Task (TT)—and sets out its rationale and initial progress in becoming an embedded method for group working. Arising from the authors previous work with soft systems approaches, the Imagine method for sustainable development assessment and action research in a variety of global locations, TT provides a means for groups to engage together in purposive work and, at the same time, for facilitators to understand how the dynamic of the group influences the groups output. TT is based on an ambitious concept and at the time of writing the results of TT applied in the context of an EU Framework 7 funded project are in their early stages but importantly, significant insights are already arising including the answers to some puzzling questions:

• Do purposeful groups always produce the most insightful outcomes?
• Do conflictual groups produce incoherent results?
• What makes a ‘good’ group?

     

Practicality, Positionality, and Emancipation: Reflections on Participatory Action Research with a Watershed Partnership

In the last few decades, there has been a trend towards increased stakeholder and public participation in natural resource management in North America. To a certain extent, the rationale for this trend is found in the complexity and uncertainty of environmental issues, which confront us with the coexistance of multiple legitimate values and perspectives in society. Recognizing this “epistemological plurality” has important implications for both policy and science. In this paper, I critically reflect on my experiences as a doctoral student engaged in participatory action research (PAR) with a watershed partnership in Ontario, Canada. In providing this biographical account, I seek to make a contribution to ongoing discussions regarding the nature, challenges and benefits of this methodological approach for academic research, as well as to emerging debates on PAR in the context of environmental governance and “post-normal” approaches to natural resource management.

Action Research: Its Nature and Validity

The process of knowledge acquisition which has the strongest truth claim is the research process of natural science, based on testing hypotheses to destruction. But the application of this process to phenomena beyond those for which it was developed, namely, the natural regularities of the physical universe, is problematical. For research into social phenomena there is increasing interest in action research in various forms. In this process the researcher enters a real-world situation and aims both to improve it and to acquire knowledge. This paper reviews the nature and validity of action research, arguing that its claim to validity requires a recoverable research process based upon a prior declaration of the epistemology in terms of which findings which count as knowledge will be expressed.     

Roles,Politics, and Ethics in Action Research Design

For novice action researchers, issues of roles, politics and ethics are critical, particularly in design. The field of organization development (OD) provides many useful considerations of roles, politics and ethics. This article proposes a systemic design-based framework of the action research process that includes context, inquiry mechanisms, inquiry cycle and outcomes. Such perspective brings to the forefront the issues of context, roles, politics dynamics and ethics that are embedded in the action research process and influence its emergent process, quality and outcomes. A set of propositions for further explorations is advanced and briefly discussed.     

Ethical Issues and Role Duality in Insider Action Research: Challenges for Action Research Degree Programmes

Insider action research describes the process when a member of an organisation undertakes an explicit action research role in addition to the normal functional roles they hold in an organisation. Real-world work-based research is relevant and important to many full-time managers, consultants and members of organisations including those who choose to undertake higher degrees in business as part-time postgraduate students. Within these programmes a proposal for an insider action research project is often associated with important and interesting research projects that have already arisen in an organisation where the researcher works full-time, and are part of their existing role and established working relationships with key stakeholders. Ethical issues in organisationally located insider action research can differ from other forms of action research because of role duality, i.e. that the researcher holds an ongoing work role and power relationships associated with this as well as the action research role. Ethical issues can be associated with choices about alternative options, expected impacts and outcomes on the researcher, participants, organisation and stakeholders, and these are important considerations for academic supervisors, institutional review boards and human research ethics committees.     

Workplace Logics, Kinds of Knowledge and Action Research

Workplace logics signify attitudes that employees express in close interaction, formal decision-making and collaborative interventions. The term covers a metaphorical mental context rather than a mathematically coherent understanding of social control mechanisms that influence interlocutors in cooperative activity. Workplace logics relate to future-oriented choices that employees make so as to obtain targeted production goals. But logics also hold an explanatory potential. They enable for the researcher to account for social systems that need to be designed before they are acted on. The objective for analysing workplace logics is to turn attention away from language and focus on activity systems. Successful action research facilitates for individual and organizational learning, the latter of which is rarely fulfilled in contemporary research.     

Creating Action Research Quality in Organization Development: Rigorous,Reflective and Relevant

The purpose of the paper is to present a framework that enables action researchers to create quality action research projects within the organization development (OD) domain using the broad criteria of being rigorous, reflective and relevant and so contribute to the realm of practical knowing. What constitutes good quality action research within OD is a difficult question, given the broad range of approaches that operates in a wide variety of settings and with great diversity. It advances specific dimensions by which action researchers can create, review and assess quality in action research work. This integrative framework and criteria are practical tools to enable action researchers to create quality action research in OD.     

Power,Conflicts, and Resolutions: A Change Agent's Perspective on Conducting Action Research Within a Multiorganizational Partnership

Partnership has become the watchword of government policy over the past 10 years. It is a politically expedient solution to a wide range of complex public policy issues. Although examined in the literature from the viewpoint of an external observer, there has been relatively little examination of what it means to be working in a partnership from the inside. Based on experience as a change agent and action researcher working within a multiorganizational partnership, this paper considers the dilemmas and resolutions experienced in this role. The paper provides a first person reflective account of the inherent ethical, political, and personal turmoils and issues around multilevel dynamics, role ambiguity, power games, political entrepreneurship, and shadows of the past. The paper exposes the key learning points to emerge and concludes that change agents need good support mechanisms and bestowed power in order to challenge vested and powerful interests.     

浅论设计世界

哲学的功能不仅是解释世界和指导人们改变世界,而且包括指导人们正确地设计世界;设计世界以解释世界为基础,同时又是改变世界的前提,它是解释世界与改变世界的中间环节;设计世界要遵循一系列步骤和系统方法的要求;正确设计世界是社会主义现代化建设取得成功的直接保证。     

Action Research on Operations Research for Street Children

This paper discusses an application of the CRASP model of Action Research (AR) on Operations Research (OR). The CRASP model portrays AR as a style of staff development that would lead to professionalism. It also advocates social responsibility, committed and informed action, and a critical approach. All of these concerns are inherent to the process of reflection and development characteristic of OR. As an OR practitioner I participate in this process of reflection and development and applied the CRASP model of AR in performing one application novel to OR, namely, OR for street children. Reflecting on this application of AR on OR for street children, some similarities between AR and OR surface, as well as some difficulties in applying AR on OR, thereby enriching both AR and OR. It is hoped that through collaborative reflection with other AR and OR practitioners, this paper will further our professional development.     

Validating Action Research Field Studies: PEArL

The difficulty of establishing the validity of Action Research field studies has been well documented. Enabling interested individuals to follow the route of inquiry, or recover the inquiry process, has provided some means of addressing the difficult issue of validation. Such an approach, however, still fails to provide a sense of the manner in which an inquiry was undertaken, which can be important when individuals, participants in the inquiry or otherwise, are making their own judgments concerning validity. In this paper we argue that by supporting any interested individuals in making their own judgments concerning the manner in which the inquiry process was undertaken, it is possible for a public perception of the authenticity and credibility, or character, of that inquiry process to emerge. We argue that such a perception is an essential aspect of making judgments concerning the validity of an Action Research project.     

Managing Action Research: The PEArL Framework

The difficulty of managing and validating Action Research field studies has been widely discussed. Several different approaches to Action Research have emerged, and one of the most widely used models is Checkland’s FMA model, where a framework is provided to facilitate interested individuals in ‘recovering’ the route of the inquiry. In this paper, I argue that the FMA model is a valuable tool for planning the application of theoretical ideas in a practical situation, but that, as a guide to Action Research, it still fails to provide a sense of the manner in which an inquiry is undertaken. The PEArL mnemonic has been previously offered as a guide to facilitate researchers, participants, and those interested in gaining an appreciation of the manner in which an inquiry is conducted. In this paper, it is argued that applying the PEArL elements does not provide insight into the dynamic nature of collaborative inquiry. In order to gain a sense of the manner in which an inquiry was undertaken it is necessary to apply the PEArL mnemonic alongside a framework that facilitates the flow of the action research cycle. To illustrate the framework, an Action Research field study is described that was undertaken with residents and key workers in a shelter for the homeless, where the aim was to create a shared understanding of complex needs and support requirements.

Is Action Design Research Indeed Necessary? Analysis and Synergies Between Action Research and Design Science Research

Action research is one of the research methods that seeks to develop scientific knowledge while simultaneously acting to solve real problems. Design science and design science research are approaches that address problem-solving oriented researches, converging in this aspect with the objectives of action research. A significant part of the literature discusses action research and design science research separately. However, there are some early discussions regarding the similarities and the differences between these research methods. The objective of this study is to deepen an analysis that distinguishes action research, design science and design science research as research methods considering their convergences and divergences. This leads to the discussion of the need for a third method: action design research. This study was conducted based on a configurative systematic literature review. The analysis and the synthesis of literature took into account themes and content analyses. Some results could be observed. First, there is a significant number of similarities among these research methods; second, there are complementary and positive synergies in their use; and third, the concepts of artifact and classes of problems seem to contribute both to the proposition and to the evaluation of the results obtained by action research. Finally, it was possible to establish a set of possibilities for the use of action research and design science research in a combined manner. The limitations of this study have a theoretical nature. There is a need for a comparative analysis of the use of action research and design science research and the use of action research under the paradigm of design science.     

Action Learning and Action Research (ALAR): A Methodological Integration in an Inter-Organizational Setting

The purpose of this article is to demonstrate how action learning and action research were used concurrently as a single ALAR methodology in one research project which focused on collaborative improvement in the supply chain. The research in which the ALAR methodology was used was a European Union funded research project called CO-IMPROVE which sought to develop a business model, supported by a web-based software system, and action learning-based implementation guidelines to support the design, implementation and ongoing development of collaborative improvement between partners in Extended Manufacturing Enterprises (EMEs). The article describes how the participating managers worked in an action learning to achieve their commercial objectives and how action research was used by academic researchers to consolidate the action learning processes and to generate actionable knowledge.     

Action Research: Its History and Relationship to Scientific Methodology

Scientific Methodology (SM) has long suited those who favour analytical and quantitative research in management. Thus the dilemma between the rigour and relevance of contemporary management research methods is fuelled by action researchers who keep wanting to contrast Action Research (AR) with SM. This paper presents a Western philosophical view on the development of belief systems and theory-based methods over time. It thus links the progressive and cumulative development of SM with the contemporary AR methodology. In doing this it presents a different point of view—that the traditions of SM and AR have much closer relationships than people often give them credit for.     

Ethics in Action Research

Systemic Practice and Action Research -