Dilemmas of Confrontation

Practicing action research in workplaces is a choice of letting oneself be closely involved in other peoples’ integrity as working men and women. The encounter between the researcher and the social group in the contract organization is the vital and sometimes only instrument for generating new learning and lasting change, thus it is critical for engaged action researchers to continuously be self-reflective on our praxis and appearance in this encounter. Within the action research literature, this encounter is discussed in relatively broad terms emphasizing preferred roles, values and strategies for organizing collaborative learning processes. Relatively little is reported, however, on the unpleasant sides of this interaction between the researcher and the collaborative group. In line with Greenwood and Levin’s (1998) argument for the action researcher as a friendly outsider who confronts in a supportive way, most researchers practicing action research have experienced how difficult it is to be as confronting as it takes if dysfunctional social routines are to be changed. In this article, I report on my own practice from an action research project, where I gradually developed my skills and confidence in acting more confronting as to bring forward new collaborating working routines among metal workers. I discuss three different forms of confrontation to be of critical necessity. By daring to act more confrontational, I also realized that it made me feel better about myself as a professional engaged researcher as I could reveal my true meanings and perspectives to the workers. I conclude by suggesting that in order for an engaged researcher to be able to develop her role as a confronting practitioner it is important to work closely in a team with fellow researchers, as well as to have the personal capacity to be self-reflexive and self-therapeutic.     

The Engaged Researcher–From Translator to Literary Change Agent

In this article we reflect upon an integrated approach to action research. The role of the engaged researcher is empirically addressed by using longitudinal field experiences. We take a narrative approach and tell three stories from the field. In analysing the stories we propose a transition of the role of the engaged researcher, from that of a translator of general theory and contextual practices to one of a literary change agent. The literary change agent inspires practitioners by means as concepts, metaphors and storytelling. We suggest that the narrative approach can bring a new and critical flavour to the previously under-explored area of the role of the researcher in action research.

Overcoming Challenges in Writing About Action Research—The Promise of the Development Story

There is great demand for articles and books describing what action researchers do but little methodological literature available explaining how researchers can go about writing such articles and books. This constitutes a serious challenge as writing high quality scientific texts is crucial for researchers to learn about and improve their practice. This paper addresses that challenge and offers a ‘recipe’ for writing, the development story, which aims to help action researchers reflect deeply on their empirical observations and convert these into concise and meaningful texts. The main purpose is to examine how using the development story as a support tool for writing impacts on engaged researchers’ field practice. We assess the value of the development story by using it to analyse and present an organizational development project in four Norwegian industrial service firms. We conclude that the development story can help instigating valuable reflection on the various roles researchers play out in the field, thereby helping them improve future practice. There is a need for more literature about analysis and writing adapted to the specific challenges of action research.     

Constructive Scaffolding or a Procrustean Bed? Exploring the Influence of a Facilitated,Structured Group Process in a Climate Action Group

In this paper we present a case of a structured, facilitated group process with a climate action group engaged in a local Transition initiative. We explore how the interacting contexts between action researchers and the group acted as a constraint for the trajectory of the group process, by looking at the mismatches between the group’s and the researchers’ purposes and differences in expectations about methods of engagement. A methodological framework was used for evaluating the outcomes. The primary aim of this article was to investigate and point out dynamics that may be a hindrance to the effectiveness of a facilitated local climate initiative, with the view to inform facilitation practices and improve future action research processes.     

The Researcher as Change Agent

This paper examines the challenges facing researchers working on projects with industry. There has been considerable previous investigation into the need for academic research to have more impact, particularly for industry. Community action research (CAR) examines how practitioners, consultants, and researchers can work together to create new knowledge. However, research has shown that CAR is difficult due to fragmentation within the knowledge creating system. This paper examines how fragmentation can occur from the experience of a researcher working on a large-scale longitudinal change project over three and a half years. The results identify ten lessons learned and five recommendations for improving the capacity of researchers to have impact as change agents within a CAR group.     

Formalised and Non-Formalised Methods in Resource Management—Knowledge and Social Learning in Participatory Processes: An Introduction

The participation of non-state actors in public decision-making and transdisciplinary research is increasingly regarded as an effective means to cope with growing uncertainties and complexities in human–nature interactions. The management of natural resources is expected to profit from a broader knowledge base and processes of social learning, thus allowing for potentially more informed and creative decision-making. Communication is a key element of transmitting knowledge and fostering social learning. This article introduces the special issue, which assembles contributions that discuss different methods, instruments, tools, and models that have been developed in order to facilitate the transmission of information as well its selection and aggregation. Each of the contributions is briefly reviewed. The approaches discussed here and in the individual papers aim to foster learning in participatory processes. We argue that a key aspect is the degree to which methods are formalised. Formalisation refers to the extent to which information is channelled in a certain way, leaving more or less scope for open communication. Depending on the goals and context, more or less formalised methods can be employed. We conclude by highlighting the context-dependency of participatory processes in natural resource management and indicate some directions for future research.

智能决策支持系统:研究现状与挑战

综述智能决策支持系统的研究内容和现状，从基于知识的系统及其与决策过程的关系出发，讨论了IDSS中的知识和知识处理系统，以知识和学习能力为线索，分析几种智能决策支持系统的不同类型，并进行比较分析，介绍了智能决策支持系统的体系结构，智能决策支持方法和决策支持系统中的认知问题等的研究成果，最后，分析了智能决策支持系统面临的挑战，提出了进一步的研究方向。     

Self-Reflection and Vulnerability in Action Research: Bringing Forth New Worlds in Our Learning

This paper looks at experiences in using action research in a self-reflective fashion. It addresses some of the problems which the action researcher has in coping with ourselves in our research. Mendes (1996) quotes Maturana: Everything is fundamental in our being alive and therefore, if we want to explain human experience we need to understand how being alive together generates our existence.² Although I would add that the social view of existence can be complemented by the view that our personal existence comes forth from a deeper domain, this statement is my starting point. Working from a anecdote which demonstrates the critical importance of individual perception in labeling any issue as a mess, I discuss the importance of self-reflection in the research process and the importance to us as researchers in recognizing our own vulnerability in the research context. Finally, I describe some positive outcomes or prizes of recognizing our vulnerability in research processes and using this vulnerability as a spur to improving our research.     

Communicating Through Theatre: How Organizational Theatre Engages Researchers and Industrial Companies

In this article, we focus on the communicative aspects in action research (AR), and how we as action researchers have been inspired by working with a theatre company in enterprise development. The theatre showed us a different landscape concerning communication in the enterprise development process. We discuss how communication in AR traditionally is handled, and challenge AR by introducing how a theatre company creates engagement and involvement in the development process. Action researchers can enhance their research activity through using communication forms borrowed from theatrical performance in order to inspire and increase participants’ involvement in change processes.

The Participation Imperative in Co-operative Inquiry: Personal Reflections of an Initiating Researcher

Participation has become an imperative in international development. In particular, participatory approaches to development research are believed to support empowerment through collective development of knowledge and action. Yet there are broad interpretations of participation, ranging from passive participation and information exchange to empowered participation through self-mobilisation. As such, development researchers may claim to use a participatory approach without yielding power and agency to citizens involved in the research. This is a reflexive article about a development researcher’s experience in applying a participatory worldview through co-operative inquiry, a research approach that attempts to engage emancipatory forms of participation. The article begins with a critical analysis of literature regarding participation, the participatory paradigm and participation in the co-operative inquiry. The author then analyses her personal experiences, challenges and strategies as initiating researcher to actualise empowering forms of participation in three co-operative inquiries. The article emphasises that researchers must “let go” of their power, control and personal agenda to support empowering participation.     

Action Engagement: Improving Researchers’ Involvement in Action Research Projects

This article presents a theoretical and empirical analysis of Action Engagement. This is a methodological approach implying that researchers involve themselves in the organization by working as ordinary employees. Our problem statement is this: How will Action Engagement improve the quality of action research? Given the fact that the researcher has limited time to use in the initial phase, we intend to show that Action Engagement is an effective introduction to the daily organizational life. The data is from an automotive supplier and two hospitals in Norway. The analysis contributes to the field of action research in two respects. First, it offers a detailed and varied understanding of how a broad empirical basis can be obtained in an action research (AR) project. Second, it presents an empirically grounded understanding of how this method can be used to achieve increased credibility and trust in ways that enable the researcher to bring in new and important aspects in organizational dialogues.     

Meta-Action Research on a Leadership Development Program: A Process Model for Life-long Learning

Our purpose in this paper is to contribute to the field of systemic practice by sharing a process of professional learning based on meta-action research. The process emerged as we engaged with evaluation data from a leadership development program (LDP). The aim of this LDP had been to help leaders design their team projects on poverty reduction through action research methods in six African countries. As facilitators of the program we discuss our experiential learning based on critical reflection. We explain how meta-action research can transform understandings of ways to improve professional practice in future applications. We present three process models: (1) a model of reflection on action, (2) a meta-action research model, and (3) a model for lifelong learning through meta-action research. These models may be of benefit and interest to readers who facilitate systemic practice and action research in education, higher education, communities, industry and government.     

Action Research in Inter-Organisational Networks: Impartial Studies or the Trojan Horse?

This article addresses the distinct ethical challenges of action research in inter-organisational projects. Traditionally, the literature on action research has distinguished between two researcher roles: The problem-solver and the observer. Based on an action research project in a Danish inter-organisational network, a third role as legitimiser is identified as an ethical challenge. Potentially, the legitimacy that the researchers carry as academic knowledge-generating actors may be used by a particular company to involve other companies in the network. Thus, the researchers may be perceived as bringing into the other organisations a Trojan Horse containing the interests of this particular company. Lack of clarity in defining the role of the action researcher may thus jeopardise the trustworthiness of the researchers and the action research project. On the basis of the case study analysis, the article develops a number of preliminary points of ethical consideration for future research analysis.     

The Role Conundrums of Co-Inquiry Action Research: Lessons from the Field

This paper focuses on the role conundrums that confront action researchers who are engaged in co-inquiry designs for purposes of generating knowledge that is both actionable and makes a robust contribution to a more generalized body of knowledge. Drawing on the lived experience of researchers in such a project in U.S. Department of Veteran Affairs, this paper describes the conundrums that confronted the researchers, identifies the central dynamics around which they seem to be organized, and discusses the impact on the subsequent practice of the researchers. Practices that establish reflexivity in the research process are an important part of the role of the researchers. So too is establishing relationships that provide for sensemaking and integrating rigor and relevance.

Application of SSM in tackling problematical situations from academicians’ viewpoints

In recent years, a wide variety of studies have applied soft systems methodology (SSM) to address the complexities of the messy situations. This paper seeks to identify 1) application areas and 2) application levels of the use of SSM in dealing with problematical situations. To do so, 149 articles published between 2000 and 2015 were studied. The findings revealed the application of SSM in new application areas such as sustainable development, knowledge management and project management. The results of this study also indicated that researchers applied SSM at three levels: SSM as a process of inquiry, SSM as an action-oriented methodology, and the hybrid use of SSM. Based on the findings, SSM at the level of a single methodology for bringing out changes has been less welcomed by researchers, but the application levels of inquiry processes and hybrid approaches have been more utilized. This suggests that in the correspondence of SSM with the nature or situation of problems, a sort of incommensurability is witnessed. Factors arising from the nature of the problem, inadequate mastery of the researcher over SSM or the limitations of SSM can exert an influence on this incommensurability.     

联邦开发全过程中的多分辨率建模问题分析

多分辨率建模是当前建模与仿真领域的研究热点。模型的多分辨率问题贯穿联邦开发的全过程,研究基于HLA的联邦开发全过程中的多分辨率建模相关问题对于多分辨率建模的实现具有重要意义。首先介绍了多分辨率建模的一些基本概念。然后详细讨论了联邦开发全过程中的多分辨率建模相关问题,讨论了在系统分析、FOM设计、成员划分、成员实现和VV&A等不同阶段如何分析和处理和多分辨率建模相关的问题。     

Critical Systemic Praxis for Social and Environmental Justice: A Case Study of Management,Governance, and Policy

Internationally, globalization has been paradoxically translated into colonization, economic rationalist development, nationalism, and closure born of a fear of the implications of globalization and global markets for the least powerful countries, regions, and interest groups. Social problems in terms of the economic rationalist approach are increasingly individualized and citizenship models emphasize the responsibility of individuals and families. Many current human service and social policy models in Australia (as elsewhere) are nonsystemic (psychological, medical, education, crime prevention, and economic). The paper reflects on an experience of undertaking a study of the life chances of citizens in a remote region of Australia. This is a paper about doing systemic thinking and practice in Alice Springs (Mpwartwe, or caterpillar dreaming) as a social policy researcher attempting to use and advocating a participatory action research approach to social policy development based on a multisite, multimethod research design of perceived, expressed, and normative needs.     

Action Research: Its Nature and Validity

The process of knowledge acquisition which has the strongest truth claim is the research process of natural science, based on testing hypotheses to destruction. But the application of this process to phenomena beyond those for which it was developed, namely, the natural regularities of the physical universe, is problematical. For research into social phenomena there is increasing interest in action research in various forms. In this process the researcher enters a real-world situation and aims both to improve it and to acquire knowledge. This paper reviews the nature and validity of action research, arguing that its claim to validity requires a recoverable research process based upon a prior declaration of the epistemology in terms of which findings which count as knowledge will be expressed.     

Expert discovery and knowledge mining in complex multi-agent systems

Complex problem solving requires diverse expertise and multiple techniques. In order to solve such problems, complex multi-agent systems that include both of human experts and autonomous agents are required in many application domains. Most complex multi-agent systems work in open domains and include various heterogeneous agents. Due to the heterogeneity of agents and dynamic features of working environments, expertise and capabilities of agents might not be well estimated and presented in these systems. Therefore, how to discover useful knowledge from human and autonomous experts, make more accurate estimation for experts＇ capabilities and find out suitable expert（s） to solve incoming problems （＂Expert Mining＂） are important research issues in the area of multi-agent system. In this paper, we introduce an ontology-based approach for knowledge and expert mining in hybrid multi-agent systems. In this research, ontologies are hired to describe knowledge of the system. Knowledge and expert mining processes are executed as the system handles incoming problems. In this approach, we embed more self-learning and self-adjusting abilities in multi-agent systems, so as to help in discovering knowledge of heterogeneous experts of multi-agent systems.