一种基于概念聚类的知识地图模型

针对组织知识管理中知识共享问题,运用知识地图作为工具来促进知识共享,建立了以知识空间三元组(知识、属性、关系)为背景的知识地图模型,并设计了一种知识地图的概念聚类算法.在概念聚类构造的知识地图中,知识按其属性自动聚类成知识节点,它描述了知识及共属性和关系,并将知识节点以偏序关系排列起来.将它作为组织知识共享的工具,有利于知识的快速查找,提高知识共享的效率.最后通过一个案例给出了模型的应用.     

Knowledge Sharing Model based on Concept Clustering

Knowledge map is one of main tools of knowledge sharing. Focused on the issue of knowledge sharing in organization knowledge management, a knowledge map model used knowledge space triple (knowledge, property, relation) as context is presented, and a concept clustering model and algorithm of knowledge map is given to build knowledge map and the Hasse diagram. In the knowledge map constructed by concept clustering, knowledge and its relations are well organized and described, and it is efficient and convenient to search the necessary knowledge in organization knowledge sharing. At last, a case is given to illustrate the application of the proposed model.     

商业模式PNMP-CET@I反馈调节分析模型:蚂蚁金服案例

本文认为商业模式创新是一个反复调整的过程,基于商业模式冰山理论和CET@I方法论,构建了商业模式PNMP-CET@I反馈调节分析模型.该模型综合考虑各类环境因素,基于集成的思想对各要素进行综合集成分析,进而对现有的商业模式进行优化调整.应用本文提出的模型进行案例研究,集成分析结果得出蚂蚁金服的商业模式优于传统金融的商业模式,希望给互联网金融企业和传统金融企业的发展提供新的思路和管理启示.     

面向企业过程重建的事务流程模型研究与应用

作为一项组织管理新概念,企业过程重建（ＢＰＲ）不仅需要观念上的变革,亦需有与之相适应的系统化方法的支持．面向ＢＰＲ的事务流程模型作为其基础,尤为重要．本文从分析ＢＰＲ流程模型的特征需求入手,提出了一种基于扩展Ｐｅｔｒｉ网的面向ＢＰＲ的事务流程模型（ＢＰＭ）．继而探讨了其模型机制,并举例加以说明．     

Knowledge Management for Social Workers Involved in Disaster Planning and Response in Malaysia: An Action Research Approach

This paper explores the idea of using a knowledge management system to support disaster planning and response (DPR) efforts for social workers involved in such efforts in Malaysia. The study was funded by the Government of Malaysia. Canonical Action Research was used to conduct the study. The Malaysian Association of Social Workers (MASW) was the client organization. The study began with problem formulation to ascertain issues inherent in DPR within the MASW. The next phase of the research, involved action planning—the team considered implementing a web-based knowledge management (KM) system to support DPR efforts for the organization. Post intervention, we conducted an evaluation of our action, based on interviews with key members affiliated to the MASW. Our findings are in tandem with prior work that has examined the role and relevance of KM systems in light of DPR efforts. The client organization in general forms the view that KM systems can support DPR efforts by providing vital information (pertaining to DPR) and assist the overall coordination and planning efforts for the organization.     

Competency-Based Model Through It: An Action Research Project

Competency-based management is a strategic approach for Human Resources Management and organizational change. Additionally, in business environment, information technologies competencies are a significant factor to organizational success (Bharadwaj, MIS Q 24(1):169–196, 2006). However the implementation of a model of competency-based management in business environment is difficult and complex (Lawler, J Organ Behav 15(1):3–15, 1993). In this context, Information systems are a suitable tool to manage individual and organizational knowledge (Alavi and Leidner, MIS Q 25(1):107–136, 2001; Bowman, Inf Syst Manag 19(3):32–40, 2002). This paper introduces a dynamic approach to a competency-based model through IT. We validate such approach through an action research project in RTVE, the largest company and reference public corporation of radio and television in Spain. The action research process in this organization is presented, and the findings highlight the potential benefits of the proposed model, and may be used in facilitating organizational change.     

基于并行工程的中药制造企业业务过程建模

通过IDEF0(ICAM Definition)建模方法,分析评价了中药制造企业现有业务流程,基于并行工程的思想,提出了集成并行的业务过程模型,并用于指导某企业的经营和运行.     

资源与活动多对多关系下面向成本的业务过程资源配置优化

资源配置优化是业务过程管理的一个重要内容和目标，可以有效地提高业务过程的执行效率. 采用基于数学模型的数值化分析优化方法，研究了资源与活动之间多对多关系下面向成本的业务过程资源配置优化问题. 基于集合理论建立了面向成本和资源配置分析优化的业务过程模型，提出了在确保业务过程稳定执行（或达到一定处理能力）条件下的面向成本最小化的资源数量配置和任务分配数学模型，采用分枝定界联合启发式方法设计了快速有效的求解算法. 案例研究表明提出的资源配置优化方法是可行的和有效的.     

组织通过外部学习进行隐性知识转移的模型研究

针对隐性知识的特征及其传播特点,用微分动力学方法建立了组织通过外部学习进行隐性知识转移的分析模型,在此基础上,进一步分析了影响组织隐性知识转移渐近解的主要参数控制.模型揭示了组织通过外部学习进行隐性知识转移的规律,指出了组织获得外部隐性知识的条件及隐性知识在组织中传播的条件,同时也阐明了一些能改进隐性知识转移效果的途径,文中最后还分析了模型对管理的现实意义.     

A Process Model of Collaborative Management Research: The Study of Collective Creativity in the Luxury Industry

This article explores collaborative management research (CMR). As one of the streams within the action research family, CMR is one approach that has been identified as a potent method for advancing scientific knowledge and bringing about change in organizations. The article proposes a hybrid model of the CMR research process in organizations. Following a brief introduction of collaborative management research, we advance an emerging, inductively derived, hybrid process model of CMR. Three critical clusters for achieving the intended outcomes of collaborative management research include: (1) contextual factors, (2) quality of the collaboration, and (3) the development of the collaborative research process itself. Within each cluster, concepts, variables, and processes were identified and linked together to form a hybrid model of CMR process. An illustration of a collaborative management research project that focused on the study of collective creativity with an Italian fashion and design company is followed by a reflective analysis. The discussion provides directions for future research and implications for practice.     

知识地图及其在高科技复杂产品项目组织结构中的应用

知识地图是一种有效的知识管理工具,通过知识地图的搜索功能,可以帮助使用者在很短时间内找到所需知识.讨论知识地图的概念、功能,指出划分企业的知识域对于合理地界定企业知识存在的层面,以及各个层面的相互联系,具有重要意义,探讨知识地图绘制的步骤及其在高科技复杂产品项目组织结构中的应用.知识地图的构建,为知识的创造、共享和应用提供了环境.     

基于机理知识与最小二乘支持向量机的诺西肽发酵过程混合建模方法

提出了一种综合先验机理知识与最小二乘支持向量机的发酵过程混合建模方法。机理知识由两部分组成,一部分是表示发酵过程的质量平衡方程;另一部分是简单的过程参数估计模型。采用最小二乘支持向量机模型对这种简单估计模型进行校正,弥补它的不精确性。这种混合模型被应用到诺西肽发酵过程中进行生物量浓度、基质浓度与产物浓度的估计中,结果表明加入先验机理知识的混合模型增加了单纯的支持向量机模型的泛化能力。     

组织知识管理概念建模及其工具设计

知识管理就是组织利用信息和通信技术使得组织管理活动的主体主动地积累知识、方便地获取和使用知识。知识管理建模是组织实施知识管理的基础。将知识管理模型分解为组织战略、组织结构，组织过程和信息系统四个互补的子模型，利用基于XML的知识管理建模语言KMPL，开发了知识管理模型的可视化设计和完整性管理工具KMMT，很好地实现了对知识管理系统开芯的支持。     

IT APPLICATIONS PORTFOLIO MANAGEMENT UNDER BUSINESS AND IMPLEMENTATION UNCERTAINTY

Corporations need to improve business processes in order to enhance velocity and service levels while reducing their processing costs and differentiating themselves in the face of competition. The levitation of importance beyond support roles has raised IT investment decisions to high priority in chief executive officers＇ agendas. Corporate planning groups as well as lines of business are increasingly applying techniques of IT applications portfolio management in a more systematic fashion to improve decision-making and resource-allocation processes.
Recent advances in software engineering and IT service delivery methodologies have achieved the logical separation of business functions from implementation. This separation has made a new breed of innovative IT project possible with a new project risk structure; the adjustment of portfolio management techniques is appropriate. We present an integrated portfolio management model so that the corporation can focus on organic growth through sources at both the department and top management levels. The research gives clear advice as to how top management can seek economic growth by selecting an entrepreneurial strategic posture, implying a strong risk-taking propensity. By integrating a risk-return model and risk-tolerance paradigm to cope with today＇s risk structure, overall capabilities can improve the decision process and the corporation＇s performance as well. The application of the integrated technique to a Japanese manufacturing firm is described.     

基于ECA规则的业务流程效率实时管理方法

业务流程效率是企业业务运营管理中非常关键的性能指标之一. 针对目前业务流程性能研究缺乏实时、定量分析的问题, 提出了应用ECA规则监控业务流程效率的实时管理方法. 从业务流程效率分析指标体系出发, 给出了业务流程效率实时管理框架, 构建了多维数据仓库关系模型, 探讨了业务流程效率监控的ECA规则以及业务流程效率实时管理控制引擎. 以某企业的服装订单合同评审业务流程为例, 通过对比测评, 表明采用本方法实施业务流程效率管理后, 整体流程执行效率提升了10%左右, 业务活动执行的平均时间减少了15%左右.     

xmlTRAM +:an XML-based tool for management of requirements and architectures

Information systems have been increasingly used in all aspects of organization's business activities. These systems will inevitably evolve over time. The system development knowledge is a key to the understanding and evolution of these systems. As such, the system development knowledge is a part of the corporate knowledge that needs to be properly managed. In particular, the system requirements and architecture design are the most important system development knowledge. An XML-based tool for managing system requirements and architectures is introduced. The use of the XML technology allows the system requirements and architectures to be easily shared across the organization. The issues discussed include a conceptual model, a logical model and a physical model for the management of system requirements and architectures. In fact, this three-step development process provides a typical methodology for the development of XMLbased systems.     

创新视角下金融机构人力资源柔性研究

通过扩展人力资源柔性定义丰富了人力资源柔性研究的场景,系统性构建了人力资源柔性与金融机构创新之间的影响关系,并运用定量分析方法进行了验证,进一步解构战略人力资源管理通过人力资源柔性对企业组织绩效影响过程中的"黑箱"问题.通过系统性构建人力资源柔性与金融机构业务创新影响关系模型,提出并验证人力资源柔性是人力资源实践影响业...     

供应链中基于语义网技术的知识共享整合系统

把语义网技术引入协同供应链中的知识共享,提出了一种在语法和语义两个层面解决供应链中跨组织知识共享障碍的方案,并对其中的关键技术,包括统一的知识表示形式、分散知识查询整合技术以及基于本体的知识语义整合作了研究.最后通过试验说明了供应链环境下知识共享整合的过程及其有效性.     

一种基于角色的知识管理系统的动态组装模

在分析了知识管理系统(KMS)的组装技术和基于角色访问控制(RBAC)的特点的基础上,提出了一种基于角色的知识管理系统动态组装模型,并且还进一步给出了该模型中访问控制表的设计、知识管理系统的动态组装模型和客户程序与知识管理系统构成组件间的交互过程。基于角色的访问控制可以将KMS的使用置于多级的访问控制保护之下,增加了KMS与知识库的安全系数,从而有效地支持知识的动态重用、知识使用过程的动态重组,增强知识管理系统的分布式处理能力和规模可扩展能力,还可以在不影响KMS运行的前提下,实时的更新、升级系统的各个功能;易于实现有效的知识管理,以及知识资源的共享和充分运用。最后,通过一个实例说明了给出模型的实现技术。     

基于MAS构件技术的复杂知识复用动态演化模型研究

为快速恰当地复用企业现有知识和软件, 提出了将企业的知识管理的业务逻辑与知识处理事务分开, 建立基于多智能体和构件知识服务的知识复用模型, 给出了知识复用系统的定义. 深入研究了知识管理业务逻辑的规则模型和智能体的活动行为模型, 建立了基于多智能体的规则协调模式, 实现对知识服务的敏捷调用, 从而有效地支持知识的动态复用和知识使用过程的动态重组, 增强知识管理系统的分布式处理能力和规模可扩展能力.分布式构件库系统中, 智能体可通过协作联合完成用户的检索要求. 智能体拥有自己的知识库, 并且具备学习能力, 能更新其知识库以保持检索结果的有效性. 最后, 通过一个实例进一步说明了所给模型的应用.