Idea Networking: Constructing a Pragmatic Conceptual Frame for Action Research Interventions

Action research interventions require use of some form of conceptual frame to guide and evaluate the intervention. Pragmatism offers an explanation of ideas that enables this conceptual frame to be constructed inductively from diverse participants’ ideas. They define ideas as experienced patterns of activity. The purpose of this paper is to explain why and how this pragmatic explanation of ideas can be used to induce an action research conceptual frame. As a demonstration, the paper inducts (emerges) a conceptual frame using idea networking for service providers in an emerging cultural accommodation industry. 50 h of interviews and site visits provided 117 individual idea statements which were networked. The conceptual frame that emerged had five elements: sufficient-legitimation, selected-market, inclusive-boomi, appropriately-financial, and collaboratively-empowered. This provides a coordinated, multi-part, way of evaluating any possible future changes.     

Systemic Change in a Higher Education Institution: Inquiring into Organizational and Instructional Transformation

Systemic Practice and Action Research - Changes often occur in organizational systems due to the technology, new methods, new understandings and emerging needs. This study examined the reasons,...     

Action Learning and Action Research (ALAR): A Methodological Integration in an Inter-Organizational Setting

The purpose of this article is to demonstrate how action learning and action research were used concurrently as a single ALAR methodology in one research project which focused on collaborative improvement in the supply chain. The research in which the ALAR methodology was used was a European Union funded research project called CO-IMPROVE which sought to develop a business model, supported by a web-based software system, and action learning-based implementation guidelines to support the design, implementation and ongoing development of collaborative improvement between partners in Extended Manufacturing Enterprises (EMEs). The article describes how the participating managers worked in an action learning to achieve their commercial objectives and how action research was used by academic researchers to consolidate the action learning processes and to generate actionable knowledge.     

Distance Education: A Reflective Action Research Project and Its Systemic Implications for Higher Education

This reflective action research study examines faculty experience with distance education. Distance education has become increasingly of interest in higher education and is seen by many as the opportunity for systemic change in higher education. This study is a reflective action research project which examined the author's experiences teaching a distance version of a basic instructional design course at the same time as teaching a residential version of that same course. The examination finds significant faculty issues that emerged during the experience and specifically found concerns with the distance education learner. In the end, the study finds that as a tool for systemic change of higher education, distance delivery will have to engage faculty with their concerns in more substantive ways than they have to date. In essence, this study asserts that the current demands on distance educators are not motivating for traditional faculty members because of increased time demands, lack of traditional rhythm, lack of personal contact with students, and less evident interest among distant students in the areas that faculty value.     

Social Responsibility: Measures and Measurement as a Basis for Organizational Systemic Action

European Union (2011) supports conditions favorable to sustainable growth, responsible business behavior and durable employment generation. Social responsibility (SR) supports this effort; hence EU urges its member states and big enterprises to promote SR to innovate habits of humans, societies and especially decision-makers-towards requisite holism, based on ethics of interdependence, i.e. systemic behavior. Related criteria for measurement of SR of organizations are drafted here. In Slovenia, the ‘Horus award’ promotes public awareness about meaning and importance of SR and encourages it in organizations.     

Yeperenye Dreaming in Conceptual,Geographical, and Cyberspace: A Participatory Action Research Approach to Address Local Governance Within an Australian Indigenous Housing Association

Systemic Practice and Action Research - This paper discusses work in progress with an Indigenous housing association in Central Australia. It builds on and extends a 2-year policy and planning...     

Power,Conflicts, and Resolutions: A Change Agent's Perspective on Conducting Action Research Within a Multiorganizational Partnership

Partnership has become the watchword of government policy over the past 10 years. It is a politically expedient solution to a wide range of complex public policy issues. Although examined in the literature from the viewpoint of an external observer, there has been relatively little examination of what it means to be working in a partnership from the inside. Based on experience as a change agent and action researcher working within a multiorganizational partnership, this paper considers the dilemmas and resolutions experienced in this role. The paper provides a first person reflective account of the inherent ethical, political, and personal turmoils and issues around multilevel dynamics, role ambiguity, power games, political entrepreneurship, and shadows of the past. The paper exposes the key learning points to emerge and concludes that change agents need good support mechanisms and bestowed power in order to challenge vested and powerful interests.     

Participatory Design and Technologies for Sustainable Development: an Approach from Action Research

This paper explores the relevance of the action research for design of technological solutions that lead to both systemic sustainable development and active involvement of the community. The paper shows how this idea was implemented in a project for water resource conservation with educational institutions of rural areas in Colombia. Through the use of technology, a reduction in water consumption increases in awareness about the use of this natural resource, and the active involvement of the community were sought. Additionally, social processes related to the conservation of natural resources were addressed through a socio-technical approach for analysis and design. During the application of the Soft Systems Methodology (SSM), the participants and researchers created technological prototypes that allowed to: 1) give visibility to the community’s initiatives, and 2) save water in the households. This paper focuses on the importance of the design process of innovative solutions for social and environmental issues through the participative approach of action research.

     

Towards an Holistic Framework for Environmental Change: The Role of Normative Behaviour and Informal Networking to Enhance Sustainable Business Practices

The term ‘Sustainable Development’ is brandished by modern businesses as a marketing ploy used to suggest evidence of ethical conduct, innovative thinking and moral superiority. However, when analysing an organisations’ adoption of sustainable practices, it is often clear—within the UK—that there are few activities that have been undertaken as an ethical stance instead of legal obligation (McCormick in Environmental politics and policy in industrialized countries, MIT, London, 2002). Our hypothesis is that most methodologies and practices for environmental management do not adopt a holistic perspective, causing significant problems in implementation from inadequate structures and communication channels (Espinosa et al. in Eur J Oper Res, 187:636–651, 2008). In particular we consider that most organisations are currently stifled with management hierarchies that prevent informal/social networking, which may be one of the most powerful natural forms for self-organisation. It is proposed that sustainable development requires more efficient communication channels that foster self-organisation and self-regulation as a method for more productive change processes. In this paper, we explain the reasons why meta-systemic principles of self-organisation and distributed network management offer clear criteria to design an environmental management system that operates on the basis of self-controlled individuals and communities.     

Revitalizing the Concept of Public Procurement for Innovation (PPI) from a Systemic Perspective: Objectives,Policy Types,and Impact Mechanisms

Systemic Practice and Action Research - Recently, demand-side innovation policies for securing new driving-force for economic growth centered on developed countries, especially on the importance of...     

Aligning Academic Activities: Implications for Teaching and Research in a New Zealand Institute of Technology

A problem situation that is at the heart of a New Zealand higher education institute applying for university status is meeting the requirement for sufficient academic staff with postgraduate qualifications. For this particular New Zealand higher education institute that was originally a teaching institution offering only sub-degree qualifications, the move to firstly offering degrees and secondly seeking university status has meant that employment conditions have shifted for many academics. In order to explore the multiple world views on the impact to the whole system of a significant number of staff upgrading qualifications whilst engaged in full-time teaching at the same time, views were sought from senior executives, heads of schools, human resource personnel and staff engaged in their own postgraduate study. Multiple conceptual models have been utilised to gain an understanding of this problem situation: Soft Systems Methodology (Checkland and Scholes, 1990, 1999) in both its original and its current form; complexity theory (McKenna, 1999; Merry, 1995; Stacey, 1996) and context-dependent cluster model (CDCM) (Fielden and London, 2001). These multiple conceptual models have all contributed to providing a basis upon which to compare multiple-perceived worlds with appropriate conceptual models upon which to base a future action plan.Outcomes discussed are both positive and negative factors including: recognition, time, stress, employment contracts, senior staff expectations, family, collegial and institutional support and the integration of own study with teaching practice and content. Implications for alignment across institutional organisational levels and also for higher education outside of the university sector are also discussed.     

How To Develop Visions: A Literature Review,and a Revised CHOICES Approach for an Uncertain World

This paper reviews the visioning literature along five key dimensions: analysis of an organization's current situation, assessment of the external environment, identification of desired future vision, connection of the future to the present state, and testing the vision. It then describes one particular participative visioning methodology, which has largely been used in the public sector, the CHOICES approach. The paper then analyzes the CHOICES approach along the five key dimensions identified earlier. Gaps in the approach are identified and a revised methodology is outlined. The paper ends with a summary of results from a pilot study which tested the revised methodology.     

Systems Language for e-Democracy: Personal Resource Systems Management (PRSM), a Model and Action Research

In ancient Athens, the Agora was a place for collective decision making about personal and community issues. New Agoras, most recently Internet-enabled ones, now propose to enliven participatory democracy and establish systems by which our institutions can serve us and we can govern ourselves (B. H. Banathy, Guided Evolution of Society: A Systems View, Kluwer Academic/Plenum Press, New York, 2000). Effective participation in such activity will require a language and consciousness not currently in evidence, and learning beyond current parameters. In this article, high school students from Stephanie Williams' Child Development classes at McDowell High School, Millcreek Township School District, demonstrate use of a new paradigm. This model of Personal Resource Systems Management provides systems language for Agora discourse enabling effective participatory democracy.