| 《吉首大学学报(自然科学版)》载文被引分析 |
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| 引用本文： | 蒋长芳,易必武. 《吉首大学学报(自然科学版)》载文被引分析[J]. 吉首大学学报(自然科学版), 2006, 27(5): 120-124 |
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| 作者姓名： | 蒋长芳 易必武 |
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| 作者单位： | 吉首大学图书馆,湖南,吉首,416000;吉首大学学报编辑部,湖南,吉首,416000 |
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| 摘 要： | 根据清华同方CNKI数据库的中国引文数据库提供的数据，对《吉首大学学报》（自然科学版）1999-2004年间载文被CNKI数据库来源期刊引用情况进行了统计分析，其目的是从文献引证的角度来评价《 吉首大学学报（自然科学版)》所载论文的学术水平和质量.
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| 关 键 词： | 《吉首大学学报(自然科学版)》 统计分析 被引分析 |
| 文章编号： | 1007-2985(2006)05-0120-05 |
| 修稿时间： | 2006-01-16 |
Strategies on Promoting Service-Enterprise Competitiveness Based on Customer Value |
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| JIANG Cai-fang,YI bi-wu. Strategies on Promoting Service-Enterprise Competitiveness Based on Customer Value[J]. Journal of Jishou University(Natural Science Edition), 2006, 27(5): 120-124 |
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| Authors: | JIANG Cai-fang YI bi-wu |
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| Affiliation: | (1.Library of Jishou University,Jishou 416000,Hunan China;2.Editorial Dept.of Journal,Jishou University,Jishou 416000,Hunan China) |
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| Abstract: | On the basis of eight-elements,four-phases,service competitive superiority,service-value chain and customer value of service-enterprise competitiveness,this paper points out that the competitive superiority of service-enterprise lies in customer value and it is the new resources of competitiveness,the motivity of customer satisfaction and faithfulness,and the foundation of strategetic innovations.Based on customer value,this paper also constructs a dynamic research model for service-enterprise competitiveness.In order to promote its competitiveness,enterprise must put strategy of customer value into effect,put emphasis on obtaining customer knowledge,estimate customer value precisely and establish service management culture which is based on customer value. |
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| Keywords: | customer value service enterprise enterprise competitiveness strategy |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ |
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