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CLUSCALE ("CLUstering and multidimensional SCAL[E]ing"): A Three-Way Hybrid Model Incorporating Overlapping Clustering and Multidimensional Scaling Structure
Authors:Anil Chaturvedi  J Douglas Carroll
Institution:(1) Accenture, One Freedom Square, 11951 Freedom Drive, Reston, VA 20190-5651, USA;(2) Rutgers Business School, Rutgers University, Management Education Center, MEC #125, 111 Washington St, Newark NJ 07102, USA
Abstract:Traditional techniques of perceptual mapping hypothesize that stimuli are differentiated in a common perceptual space of quantitative attributes. This paper enhances traditional perceptual mapping techniques such as multidimensional scaling (MDS) which assume only continuously valued dimensions by presenting a model and methodology called CLUSCALE for capturing stimulus differentiation due to perceptions that are qualitative, in addition to quantitative or continuously varying perceptual attributes or dimensions. It provides models and OLS parameter estimation procedures for both a two-way and a three-way version of this general model. Since the two-way version of the model and method has already been discussed by Chaturvedi and Carroll (2000), and a stochastic variant discussed by Navarro and Lee (2003), we shall deal in this paper almost entirely with the three-way version of this model. We recommend the use of the three-way approach over the two-way approach, since the three-way approach both accounts for and takes advantage of the heterogeneity in subjects’ perceptions of stimuli to provide maximal information; i.e., it explicitly deals with individual differences among subjects.
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