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强制性公民行为对工作倦怠的影响机制——一个被中介的调节效应模型
引用本文:张兰霞,杨硕,张靓婷,李兵.强制性公民行为对工作倦怠的影响机制——一个被中介的调节效应模型[J].东北大学学报(自然科学版),2018,39(9):1358-1363.
作者姓名:张兰霞  杨硕  张靓婷  李兵
作者单位:(1. 东北大学 工商管理学院, 辽宁 沈阳110169; 2. 浪潮集团有限公司, 山东 济南250000)
基金项目:国家自然科学基金资助项目(71272162).国家自然科学基金资助项目(51171041).
摘    要:依据已有的相关理论与文献,基于313名员工的问卷调查数据,采用相关分析、层次回归分析等方法,探讨了员工的组织公平感在强制性公民行为与员工工作倦怠间的传导机制,并分析了员工心理资本的调节作用.结果表明:强制性公民行为对员工工作倦怠具有显著的正向影响;员工的组织公平感在强制性公民行为影响员工工作倦怠的过程中起中介作用;员工的心理资本水平调节了强制性公民行为通过员工组织公平感影响员工工作倦怠的中介作用.

关 键 词:强制性公民行为  工作倦怠  组织公平感  心理资本  社会交换  

Impact of Compulsory Citizenship Behavior on Employees’Job Burnout—A Mediated Moderation Model
ZHANG Lan-xia,YANG Shuo,ZHANG Liang-ting,LI Bing.Impact of Compulsory Citizenship Behavior on Employees’Job Burnout—A Mediated Moderation Model[J].Journal of Northeastern University(Natural Science),2018,39(9):1358-1363.
Authors:ZHANG Lan-xia  YANG Shuo  ZHANG Liang-ting  LI Bing
Institution:1. School of Business Administration, Northeastern University, Shenyang 110169, China; 2. INSPUR, Jinan 250000, China.
Abstract:Based on the relevant theories and literatures together with a survey questionnaire from 313 employees, the transfer mechanism of employees’ perceptions of organizational justice between compulsory citizenship behavior and employees’ job burnout was investigated, and the moderating effect of employees’ psychological capital was tested. The results showed that compulsory citizenship behavior has significant positive impacts on employees’ job burnout, employees’ perceptions of organizational justice mediate the relationship between compulsory citizenship behavior and employees’ job burnout, and employees’ psychological capital adjusts the moderating effect of compulsory citizenship behavior on employees’ job burnout via their perceptions of organizational justice.
Keywords:compulsory citizenship behavior  job burnout  perception of organization justice  psychological capital  social exchange  
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