知识管理中个体知识能力的一种模糊测评方法

依据个体知识能力的特性及其表现程度,提出了一种关于个体知识能力的模糊测评方法,并通过一个算例说明了该方法的应用·该方法的特点是:①针对个体知识能力的不同表现形式,分别进行基于隐性知识能力的模糊测评和基于问卷成绩的显性知识能力的测评,并将这两部分测评结果进行综合,使最终测评结果反映了个体的综合知识能力;②在测评方法中,引入了Delphi方法的基本思想,使每个专家的测评结果通过调整逐步地与群体测评结果达到共识;③关于隐性知识能力的指标,专家以模糊语言短语的形式给出测评信息·

A Fuzzy Evaluation Method of Individual Knowledge Capability in Knowledge Management

According to the characteristics and forms of individual knowledge capability, a fuzzy method is proposed to evaluate individual knowledge capability with a numerical example given to illustrate its application. Characteristics of the method are as follows. The individual comprehensive knowledge capability results from a final assessment which combines the fuzzy assessment of tacit knowledge capability with the mark given to one's explicit knowledge capability through tests. The basic concept of Delphi method is introduced in assessment so as to enable each and every expert's assessment to be in accord with group's assessment gradually, i.e., reach a consensus as a result. At last, the assessment indices are given by experts for tacit knowledge capability in form of fuzzy linguistic phrase.