| 试论高校后勤质量管理体系的建立 |
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| 引用本文： | 林华.试论高校后勤质量管理体系的建立[J].开封大学学报,2011,25(2):57-58. |
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| 作者姓名： | 林华 |
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| 作者单位： | 开封空分集团有限公司总工办,河南开封,475004 |
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| 摘 要： | 随着高校后勤社会化改革的不断深入,后勤服务质量管理问题凸显出来。将ISO9001质量管理国际化标准引入高校后勤,把先进的管理理念应用到后勤管理服务中去,能够促进后勤社会化改革,使管理水平和服务质量不断提升。
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| 关 键 词： | 高校后勤 质量管理体系认证 服务质量 |
Study of Quality Management System about Rear Services in Higher Education |
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| LIN Hua.Study of Quality Management System about Rear Services in Higher Education[J].Journal of Kaifeng University,2011,25(2):57-58. |
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| Authors: | LIN Hua |
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| Institution: | LIN Hua(Kaifeng Kongfen Group Co.Ltd.,Kaifeng 475004,Henan) |
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| Abstract: | With the deepening of the reform of the socialization of rear services in higher education,advanced management model must be introduced to meet the needs of the rear services.The advanced standard of international ISO9001 quality management is introduced to deepen the reform of the socialization of rear services.By passing the ISO9001 standard certification the advanced standard concepts of management are accepted standard concepts of management are applied in the management of the rear service to improve t... |
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| Keywords: | the rear service in higher education quality management system of certification service quality |
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