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Gap Model for Dual Customer Values |
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| Authors: | Lun Hou ྯ Xiaowo Tang &#x;Ï&#x; |
| Institution: | aManagement School, University of Electronic Science and Technology of China, Chengdu 610054, China |
| Abstract: | |
| Keywords: | customer relationship management (CRM) customer value gap model |
| 本文献已被 维普 万方数据 ScienceDirect 等数据库收录！ | |