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一种比较服务单元运作效率的模型
引用本文:詹蓉,刘英姿,陈荣秋,马士华.一种比较服务单元运作效率的模型[J].华中科技大学学报(自然科学版),2001,29(1):108-109.
作者姓名:詹蓉  刘英姿  陈荣秋  马士华
作者单位:华中科技大学管理学院
摘    要:论述了一种数据封包分析(DEA)模型,它是一种线性编程模型,能将多输入和多输出合并到效率比例的分子和人母中,因而能够比较多个服务单元的动作效率。

关 键 词:服务单元  运作效率  数据封包分析  服务业  线性编程模型  效率比例
文章编号:1000-8616(2001)01-0108-02
修稿时间:1999年11月23

A Model of Comparing Operation Productivity of Service Unit
ZHAN Rong,Liu Yingzi,Chen Rongqiu,Ma Shihua.A Model of Comparing Operation Productivity of Service Unit[J].JOURNAL OF HUAZHONG UNIVERSITY OF SCIENCE AND TECHNOLOGY.NATURE SCIENCE,2001,29(1):108-109.
Authors:ZHAN Rong  Liu Yingzi  Chen Rongqiu  Ma Shihua
Abstract:The operation productivity of a system can be described by the ratio of output and input. As far as a service unit is concerned, its operation productivity is difficult to mensurate quantificationally. In order to solve this problem, a data envelope analysis model is proposed which is a kind of programming model incorporating multi input and output into the numerator and denominator of the productivity ratio. And this model can compare much service unit operation productivity.
Keywords:service unit  operation productivity  data envelope analysis (DEA)  
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