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Trust assessment of business service workflow based on complex trust network
Authors:Luo Yihang  Fan Yushun  Guo Xiaohui
Institution:1. Department of Automation, Tsinghua University, Beijing 100084, P.R.China
2. China Tobacco Guangxi Industrial Co., Ltd, Guangxi 530001, P.R.China
Abstract:For business service workflow,QoS-based services selection can't guarantee whether the composite service satisfies user' s requirement after delivery,because once any service interrupts or quality of service(QoS) maliciously reduces,the quality of workflow will be reduced.Trustworthy services can provide reliable QoS,so trustworthiness research could improve the efficiency of services selection.This paper investigates trust assessment in the perspective of workflow.Firstly,trust network of business service workflow(TN-BSW) is proposed to analyze trust attributes;then,the trust measurement system of TN-BSW is investigated to assess the trust value quantitatively;and then,a trust-aware service recommendation model(TaSRM) is proposed to enhance the efficiency of QoS-basedservices selection;finally,experiment shows the feasibility of TN-BSWand the performance of TaSRM.
Keywords:business service workflow  trust attributes  trust assessment  quality of service (QoS)  service selection
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