基于M／M／1可修排队的顾客止步策略研究

文章将决策行为引入排队模型，研究M/M/l可修排队系统中顾客的优化止步策略．当故障发生时，所有顾客被迫离开系统，服务台开始修复，修复时间服从指数分布．在可见排队的前提下，基于“收益一成本”结构，构建顾客个人的收益函数，分析并确定出顾客均衡策略，同时通过实验得到定性数值结论．

Analysis of Optimal Balking Strategies for Customers in M/M/1 Repairable Queue

The decision-making behavior is introduced into the queuing models, and the customer optimal balking strategies in the M/M/1 repairable queue have been studied. Whenever a catastrophe occurs,all customers are forced to abandon the system,the server is rendered inop- erative and an exponential repair time is set on. On the premise of observable queue, based on a natural reward-cost structure, the overall profit function about th structed,the customer equilibrium balking strategies are analyzed some qualitative numerical conclusions are derived by the means of e individual customer is con- and determined. Meanwhile, experiments.