| 浅谈提高读者忠诚度的几个策略 |
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| 引用本文： | 陆毅青.浅谈提高读者忠诚度的几个策略[J].科技情报开发与经济,2008,18(25):34-36. |
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| 作者姓名： | 陆毅青 |
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| 作者单位： | 广西大学图书馆,广西南宁,530004 |
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| 摘 要： | 分析了影响读者忠诚度的主要因素,阐述了提高读者忠诚度的策略,指出读者忠诚度是反映图书馆服务质量的重要指标。
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| 关 键 词： | 图书馆 读者满意度 读者忠诚度 |
Talking about Several Tactics for Increasing the Loyalty of Readers |
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| LU Yi-qing.Talking about Several Tactics for Increasing the Loyalty of Readers[J].Sci-Tech Information Development & Economy,2008,18(25):34-36. |
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| Authors: | LU Yi-qing |
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| Abstract: | This paper analyzes the main factors influencing the loyalty of readers, expounds the tactics for increasing the loyalty of readers, and points out that the loyalty of readers is the important index reflecting the quality of service provided by library. |
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| Keywords: | library satisfaction of readers loyalty of readers |
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