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ISO 9001:2000图书馆质量管理体系的比较研究
引用本文:孙安.ISO 9001:2000图书馆质量管理体系的比较研究[J].科技情报开发与经济,2011,21(35):30-32.
作者姓名:孙安
作者单位:河南科技大学图书馆,河南洛阳,471003
摘    要:在对我国著名企业的典型成功案例和教育部对本科院校图书馆评估指标进行分析比较的基础上,将ISO 9001:2000质量管理体系引入高校图书馆评估,以不断提升河南省高校图书馆的服务能力和服务水平,缩小与国内外著名高校图书馆的差距。

关 键 词:ISO9001  高校图书馆  质量管理体系  比较研究

A Comparative Study on ISO 9001:2000 Quality Management System of Library
SUN An.A Comparative Study on ISO 9001:2000 Quality Management System of Library[J].Sci-Tech Information Development & Economy,2011,21(35):30-32.
Authors:SUN An
Abstract:Based on the analysis and comparison of the typical successful stories of China's well-known enterprises and the assessment indicators issued by the Ministry of Education for the libraries of undergraduate colleges and universities,the ISO9001:2000 quality management system is introduced in the assessment of university libraries to continuously improve the service capacity and service level of university libraries in Henan Province and narrow the gap between Henan's university libraries and domestic and foreign well-known university libraries.
Keywords:ISO9001:2000  university library  quality management system  comparative study
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