| 对图书馆读者满意度问题的思考 |
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| 引用本文： | 付涛.对图书馆读者满意度问题的思考[J].科技情报开发与经济,2007,17(8):64-65. |
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| 作者姓名： | 付涛 |
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| 作者单位： | 佳木斯市图书馆,黑龙江佳木斯,154002 |
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| 摘 要： | 分析了图书馆读者满意度的含义及衡量要素,论述了图书馆调查读者满意度的目的及方式,提出了图书馆提升读者满意度的策略。
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| 关 键 词： | 图书馆 读者满意度 人性化管理 |
| 文章编号： | 1005-6033（2007）08-0064-02 |
| 收稿时间： | 2006-11-02 |
| 修稿时间： | 2006年11月2日 |
Considerations about the Problem of the Satisfaction Degree of the Readers of the Library |
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| FU Tao.Considerations about the Problem of the Satisfaction Degree of the Readers of the Library[J].Sci-Tech Information Development & Economy,2007,17(8):64-65. |
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| Authors: | FU Tao |
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| Abstract: | This paper analyzes on the meanings and measuring factors of the satisfaction degree of the readers of the library, discusses on the aims of and methods for investigating reader's satisfaction degree, and advances some tactics for increasing reader's satisfaction degree. |
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| Keywords: | library reader's satisfaction degree humanized management |
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