| 图书催还服务初探 |
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| 引用本文： | 吴宇.图书催还服务初探[J].科技情报开发与经济,2013(23):101-103. |
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| 作者姓名： | 吴宇 |
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| 作者单位： | 唐山市图书馆,河北唐山063000 |
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| 摘 要： | 图书催还服务是关系到读者满意与否的大问题。分析了读者图书逾期不还的原因，介绍了图书催还的方式与措施，指出在催还过程中只有秉承人性化的服务理念，才能达到最佳的服务效果。‘
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| 关 键 词： | 图书馆服务 流通服务 图书催还服务 |
Probe into Overdue Books Recalling Service |
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| WU Yu.Probe into Overdue Books Recalling Service[J].Sci-Tech Information Development & Economy,2013(23):101-103. |
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| Authors: | WU Yu |
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| Abstract: | Overdue books recalling service is a big problem related to the readers＇ satisfaction. This paper expounds the reasons why the readers don＇t return the books in the time limit, introduces some modes and measures for overdue books recalling service, and points out that only the humanized service concept is adhered in the books recalling, can the best effect of service be achieved. |
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| Keywords: | library service circulation service overdue books recalling service |
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