| 公路养护绩效评价指标体系的构建方法 |
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| 引用本文： | 朱洁,陈长,孙立军.公路养护绩效评价指标体系的构建方法[J].同济大学学报(自然科学版),2012,40(6):0871-0875. |
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| 作者姓名： | 朱洁 陈长 孙立军 |
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| 作者单位： | 同济大学道路与交通工程教育部重点实验室,上海,201804 |
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| 摘 要： | 为了客观、准确地对公路养护进行绩效评价,在分析了现有指标体系构建方法不适用的基础上,提出了一种基于业务-客户-内部管理-学习与成长的BCIL指标的关键绩效指标的构建方法.结合上海市某公路管理部门养护绩效评价项目,并利用基于BCIL指标的关键绩效指标的构建方法,从业务维度、客户维度、内部管理维度及学习与成长维度4个方面构建了绩效评价指标体系.
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| 关 键 词： | 公路养护 绩效评价 指标体系 平衡计分卡 BCIL指标 关键绩效指标 |
| 收稿时间： | 4/14/2011 3:47:05 PM |
| 修稿时间： | 3/28/2012 4:47:37 PM |
Construction of Index System of Performance Evaluation About Highway Maintenance |
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| ZHU Jie,CHEN Zhang and SUN Lijun.Construction of Index System of Performance Evaluation About Highway Maintenance[J].Journal of Tongji University(Natural Science),2012,40(6):0871-0875. |
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| Authors: | ZHU Jie CHEN Zhang and SUN Lijun |
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| Institution: | Key Laboratory of Road and Traffic Engineering of the Ministry of Education, Tongji University, Shanghai 201804, China;Key Laboratory of Road and Traffic Engineering of the Ministry of Education, Tongji University, Shanghai 201804, China;Key Laboratory of Road and Traffic Engineering of the Ministry of Education, Tongji University, Shanghai 201804, China |
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| Abstract: | In order to appraise the performance evaluation about highway maintenance in objective and accurate way, a new index construction method based on business customer internal management clearning and growth (BCIL) index and key performance index was given. Combined with the performance evaluation project about highway maintenance of a highway management department in Shanghai, the index system of performance evaluation was established from four aspects such as operation, client, interior management, study and development with the proposed index construction method. |
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| Keywords: | highway maintenance performance evaluation index system balanced score card BCIL index key performance index |
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