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基于平衡计分卡的ERP绩效评价
引用本文:张学军.基于平衡计分卡的ERP绩效评价[J].内蒙古大学学报(自然科学版),2005,36(5):569-574.
作者姓名:张学军
作者单位:内蒙古大学计算机学院,呼和浩特,010021
摘    要:回顾了传统ERP绩效评价理论,并分析其不足;探讨了ERP系统实施目的、绩效评价的目标和原则.结合平衡计分卡工具,提出了基于平衡计分卡的ERP系统实施绩效评价模型.该模型包括“主要模块”和“辅助模块”两个部分.最后按照平衡计分卡的步骤构建了ERP系统实施绩效评价指标体系,并对如何确定ERP系统实施绩效等级进行了分析.

关 键 词:企业资源计划  绩效评价  平衡计分卡
文章编号:1000-1638(2005)05-0569-06
收稿时间:2005-03-16
修稿时间:2005年3月16日

Performance Measurement of ERP Implementation Based on the Balanced Scorecards
ZHANG Xue-jun.Performance Measurement of ERP Implementation Based on the Balanced Scorecards[J].Acta Scientiarum Naturalium Universitatis Neimongol,2005,36(5):569-574.
Authors:ZHANG Xue-jun
Abstract:The theories about ERP performance measurement are reviewed,and their deficiency is analyzed.The goal of ERP implementation, the object and principles of ERP performance measurement are discussed.An ERP performance measurement model based on the balanced scorecards is presented. The model consists of two components,main module and secondary module, each of which has some subobjects. The evaluation indexes are stated in detail based on the model.
Keywords:enterprise resource planning  performance measurement  the balanced scorecard
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