| 转变服务理念 提高服务质量 |
| |
| 引用本文： | 石建政.转变服务理念 提高服务质量[J].科技情报开发与经济,2008,18(21):70-71. |
| |
| 作者姓名： | 石建政 |
| |
| 作者单位： | 襄樊学院图书馆,湖北襄樊,441053 |
| |
| 摘 要： | 阐述了高校图书馆的职能,从完善馆藏资源、更新服务观念、提高馆员素质、开发利用文献资源4个方面探讨了高校图书馆转变服务理念、提高服务质量的对策。
|
| 关 键 词： | 图书馆 服务理念 服务质量 |
Changing the Service Concept and Improving the Service Quality |
| |
| SHI Jian-zheng.Changing the Service Concept and Improving the Service Quality[J].Sci-Tech Information Development & Economy,2008,18(21):70-71. |
| |
| Authors: | SHI Jian-zheng |
| |
| Institution: | SHI Jian-zheng |
| |
| Abstract: | This paper expounds the functions of university library,probes into the countermeasures for improving the service quality of university library from four aspects of perfecting the collection resources,renewing the service concept,improving the quality of librarians,and developing and utilizing the literature resources. |
| |
| Keywords: | library service concept service quality |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ |
|
