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医疗服务供应链管理模型研究
引用本文:王振锋,郭鹏,颜功兴.医疗服务供应链管理模型研究[J].世界科技研究与发展,2012,34(1):166-169.
作者姓名:王振锋  郭鹏  颜功兴
作者单位:1. 河南农业大学机电工程学院,郑州,450002
2. 河南工程学院机械工程系,郑州,451191
3. 重庆中西医结合康复医院,重庆,400013
基金项目:自然科学基金,教育部人文社科青年基金
摘    要:在分析医疗服务特点的基础上,建立了基于信息平台的医疗服务供应链管理模型.其中,供应商、医院和患者通过信息平台进行有效沟通,进行需求管理、人力资源管理、医疗服务能力管理、供应商关系管理、医疗服务质量管理和医患关系管理,以及与卫生局、食品药品监督管理局、银行和政府等医疗服务供应链外部的联系.通过CR医院的实证分析,证明了基于信息平台的医疗服务供应链管理模型的有效性和实用性.

关 键 词:医疗服务  服务供应链  信息平台

Study on Medical Service Supply Chain Management Model Based on Information Platform
WANG Zhenfeng , GUO Peng , YAN Gongxing.Study on Medical Service Supply Chain Management Model Based on Information Platform[J].World Sci-tech R & D,2012,34(1):166-169.
Authors:WANG Zhenfeng  GUO Peng  YAN Gongxing
Institution:1. College of Mechanical and Electrical Engineering, Hcnan Agricultural University, Zhengzhou 450002 ; 2. The Department of Mechanical Engineering, Henan Institute of Engineering, Zhengzhou 451191 ; 3. ChongqingRehabilitation Hospital Based on Combination of Chinese Traditional and Western Medicine, Chongqing 400013 )
Abstract:Based on analyzing characteristics of medical service, the medical service supply chain management model based on information platform is establishment. Hospital, providers and patients communicates through the information platform, realizing demand management, hu- man resources management, medical service ability management, supplier relationship management, medical service quality management and doctor-patient relationship management, as well as links medical service supply chain external, health bureau, food and drug administration, banking, government, and so on. Through empirical analysis of CR hospital, validity and practicability of the model is proved
Keywords:Medical Service  Service Supply Chain  Information Platform
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