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对抗网络和BERT结合的电商平台评论短文本情感分类
引用本文:潘梦强,黎巎,董微,黄先开,张青川.对抗网络和BERT结合的电商平台评论短文本情感分类[J].重庆邮电大学学报(自然科学版),2022,34(1):147-154.
作者姓名:潘梦强  黎巎  董微  黄先开  张青川
作者单位:北京工商大学 电商与物流学院,北京100048,北京工商大学 国际经管学院,北京100048
基金项目:国家重点研发计划(2019YFC1606401);国家自然科学基金(61873027);北京市自然科学基金(4202014)
摘    要:文本情感分类领域性强,传统情感分类方法在多领域混合数据上效果不佳.为了提升多领域混合情境下文本情感分类的准确率,使用双向编码器表征模型(bidirectional encoder representations from transformers,BERT)得到短文本的初级表征;利用对抗网络提取与领域无关的情感特征;利...

关 键 词:对抗网络  平面金字塔池化  情感分类  评论文本
收稿时间:2021/7/22 0:00:00
修稿时间:2021/12/15 0:00:00

Sentiment classification of e-commerce platform reviews based on adversarial network and bert
PAN Mengqiang,LI Nao,DONG Wei,HUANG Xiankai,ZHANG Qingchuan.Sentiment classification of e-commerce platform reviews based on adversarial network and bert[J].Journal of Chongqing University of Posts and Telecommunications,2022,34(1):147-154.
Authors:PAN Mengqiang  LI Nao  DONG Wei  HUANG Xiankai  ZHANG Qingchuan
Institution:College of E-commerce and Logistics, Beijing Technology and Business University, Beijing 100048, P. R. China;International Economics and Management Faculty, Beijing Technology and Business University, Beijing 100048, P. R. China
Abstract:Text sentiment classification is highly domain-specific, and traditional sentiment classification methods do not work well on multi-domain mixed data. To improve the accuracy of text sentiment classification in multi-domain mixed context, we use bidirectional encoder representations from transformers (BERT) to obtain the primary representations of short texts. Adversarial networks are used to extract domain-independent sentiment features. Bidirectional long short-term (BiLSTM) is used to extract contextual features. The two extracted features are fused to form an emotion classification model based on confrontation network and Bert to improve the accuracy of emotion classification. Comparative experiments on public datasets show that the sentiment classification models based on adversarial networks and BERT have higher accuracy than the baseline models, with the accuracy reaching 95.25% and 93.61% on the two datasets, respectively, and have better performance on the datasets with large differences in domains, which initially validates the effectiveness of the sentiment classification models in multi-domain mixed scenarios. The proposed model is suitable for scenarios involving multiple domains such as real-time monitoring of products in e-commerce platforms.
Keywords:adversarial network  panel pyramid pooling  sentiment classification  comment text
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