西藏旅游景区内部服务人员培训体系构建 |
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引用本文: | 李辉,尕藏才旦,图登克珠.西藏旅游景区内部服务人员培训体系构建[J].西藏大学学报,2011(5):65-70. |
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作者姓名: | 李辉 尕藏才旦 图登克珠 |
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作者单位: | 西藏大学经济与管理学院,西藏拉萨850000 |
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基金项目: | 2009年度西藏自治区高等学校人文社会科学研究项目“西藏旅游人力资源开发与对策研究”阶段性成果,项目号:藏教高[2008]33号. |
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摘 要: | 随着西藏旅游业的逐步发展,景区内部服务人员的素质逐渐成为制约西藏旅游业发展的瓶颈。文章结合西藏自治区旅游业“十一五”期间发展状况,分析了通过培训提升内部服务人员综合能力的必要性,并提出了符合西藏实际的旅游景区内部服务人员培训体系。
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关 键 词: | 西藏旅游 培训 需求分析 |
On the Construction of a Training System for the Service Personnel of Tibet's Tourist Attractions |
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Institution: | Li Hui ,Gadzang Tsiden ,Tubden Kyedrup (School of Management and Economy, Tibet University, Lhasa, Tibet 850000) |
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Abstract: | With the gradual development of Tibet's tourism, the quality of the service personnel of tourist attractions has become a major constraint to the development of Tibet's tourism. Based on the development of Tibet's tourism during the Eleventh Five-Year Plan period, this article analyses the necessity of promoting the integration capacity of the servicer personnel through training. In addition, a training system for the service personnel is constructed to be proper for the actual situation of Tibet's tourism. |
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Keywords: | Tibet's tourism training demand analysis |
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