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关于"全面产品"的认识
引用本文:孙耀乾.关于"全面产品"的认识[J].济源职业技术学院学报,2007,6(3):47-49.
作者姓名:孙耀乾
作者单位:济源职业技术学院,河南,济源,454650
摘    要:在实施客户关系管理战略,企业应转变观念向客户提供全面产品,通过市场细分实现品牌和差异化,但最终要以客户的期望,客户的要求,作为质量效果衡量的标准。

关 键 词:全面产品  品牌  品牌差异化  质量水平
文章编号:1672-0342(2007)02-0047-03
修稿时间:2007-04-26

On All-round Product
SUN Yao-Qian.On All-round Product[J].JOurnal of Jiyuan Vocational and Technical College,2007,6(3):47-49.
Authors:SUN Yao-Qian
Institution:Jiyuan Vocational and Technical College, Jiyuan 454650, Henan, China
Abstract:In putting customer relationship management strategy into practice,enterprises should change their concept to provide customers with all-round product.That the brand is set up and difference-rization is realized by subdividing the markets.However the standard of quality is measured by customer's expectation and customer's requirement.
Keywords:all-round product  brand  brand difference-rization  quality standard
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