弱势群体的信息障碍与图书馆的知识援助

弱势群体在信息获取、信息使用和信息表达等方面都存在着很大的障碍。图书馆拥有丰富的馆藏和人文资源,作为公益性的机构,应责无旁贷地承担起为弱势群体扫除信息障碍、提供知识援助的职责。为保证知识援助的有效性,应从制定法规政策、联合社会各界的力量、多方面筹措经费以及培养高素质的服务人员等方面着手,确保知识援助真正实行,构建无障碍的信息社会。

The Information Obstacles of Vulnerable Groups and the Knowledge Aid of Library

The vulnerable groups have mony obstacles in aspects of the information acquisition,information use,and information expression.As the public welfare institution,the library should undertake the responsibility of offering the knowledge aid with its abundant collections and human resource.In order to insure the validity of the knowledge aid,we should constitute the laws,unit the social strength,raise the fund and train the librarians.