| 试论公共图书馆的馆员素质与服务质量 |
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| 引用本文： | 熊再华.试论公共图书馆的馆员素质与服务质量[J].科技情报开发与经济,2009,19(13). |
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| 作者姓名： | 熊再华 |
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| 作者单位： | 冷水江市图书馆,湖南冷水江,417500 |
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| 摘 要： | 公共图书馆必须加强对馆员的素质教育,不断提高馆员的素质和技能,才能更好地为读者服务.结合实际工作,探讨了馆员素质与服务质量的关系.
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| 关 键 词： | 公共图书馆 馆员素质 服务质量 |
Discussion on Librarian literacy and Service Quality of the Public Library |
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| XIONG Zai-hua.Discussion on Librarian literacy and Service Quality of the Public Library[J].Sci-Tech Information Development & Economy,2009,19(13). |
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| Authors: | XIONG Zai-hua |
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| Abstract: | The public Library should strengthen the quality education for the librarians and constantly improve their quality and skills for serving better the readers. This paper probes into the relationship between the librarian literacy and the service equality starting from the actual work. |
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| Keywords: | public library librarian literacy service quality |
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