| 旅行社信息化绩效评价指标体系的研究 |
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| 引用本文： | 崔敏婕,姜同强. 旅行社信息化绩效评价指标体系的研究[J]. 北京工商大学学报(自然科学版), 2007, 25(3): 74-78 |
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| 作者姓名： | 崔敏婕 姜同强 |
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| 作者单位： | 北京工商大学,计算机学院,北京,100037 |
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| 摘 要： | 在现有成熟的企业信息化绩效评价指标体系的基础上,结合旅行社的特点,设计了衡量中国旅行社信息化绩效的4个一级指标,并将它们分解成11个可量化的指标.并应用层次分析法确定了每个指标的权重,建立了一个可用的中国旅行社信息化绩效评价指标体系.
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| 关 键 词： | 旅行社 信息化 绩效评价 指标体系 |
| 文章编号： | 1671-1513（2007）03-0074-05 |
| 收稿时间： | 2006-10-26 |
| 修稿时间： | 2006-10-26 |
RESEARCH ON EVALUATION INDICATORS OF INFORMATIZATION IN TRAVEL SERVICE |
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| CUI Min-jie,JIANG Tong-qiang. RESEARCH ON EVALUATION INDICATORS OF INFORMATIZATION IN TRAVEL SERVICE[J]. Journal of Beijing Technology and Business University:Natural Science Edition, 2007, 25(3): 74-78 |
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| Authors: | CUI Min-jie JIANG Tong-qiang |
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| Affiliation: | College of Computer Science and Technology, Beijing Technology and Business University, Beijing 100037, China |
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| Abstract: | Based on mature indicator systems of enterprise informatization,the paper gives performance evaluation system of informatization in travel service in China.The system includes four first-level indicators and eleven quantitative sub-indicators.And the weight of each indicator is decided by using Analytic Hierarchy Process. |
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| Keywords: | travel service informatization performance evaluation indicator system |
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