| 高校图书馆读者满意度的实证研究 |
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| 引用本文： | 张瑞玲,夏达忠,齐师杰.高校图书馆读者满意度的实证研究[J].科技情报开发与经济,2011,21(20):1-3. |
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| 作者姓名： | 张瑞玲 夏达忠 齐师杰 |
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| 作者单位： | 1. 河海大学图书馆,江苏南京,210098
2. 河海大学水文水资源学院,江苏南京,210098 |
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| 摘 要： | 以河海大学图书馆为实证研究对象,借鉴成熟的读者满意度理论,结合高校图书馆的特点,分析了影响读者满意度的各种因素,并运用AHP方法进行了研究,以期为高校图书馆建立以读者满意度为导向的运作模式提供对策。
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| 关 键 词： | 高校图书馆 读者满意度 层次分析法 模糊综合评价 |
Empirical Research on the Reader's Safisication of University Library |
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| ZHANG Rui-ling,XIA Da-zhong,QI Shi-jie.Empirical Research on the Reader's Safisication of University Library[J].Sci-Tech Information Development & Economy,2011,21(20):1-3. |
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| Authors: | ZHANG Rui-ling XIA Da-zhong QI Shi-jie |
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| Institution: | ZHANG Rui-ling,XIA Da-zhong,QI Shi-jie |
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| Abstract: | Taking Hehai Unversity's library as the empirical research object,and using mature theory of reader's safisication as the reference,this paper analyzes all factors influencing the reader's safisication,and researches them with AHP(analytic hierarchy process)in order to provide some countermeasures for university library to establish the operation model guided by the reader's safisication. |
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| Keywords: | university library reader's safisication AHP fuzzy comprehensive evaluation |
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