| 广东省民办高校图书馆虚拟参考咨询服务的实践与思考 |
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| 引用本文： | 蔡金燕.广东省民办高校图书馆虚拟参考咨询服务的实践与思考[J].科技情报开发与经济,2011,21(33):65-67. |
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| 作者姓名： | 蔡金燕 |
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| 作者单位： | 广东培正学院图书馆,广东广州,510830 |
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| 摘 要： | 对广东省31所民办高校图书馆的虚拟参考咨询进行了调查,总结了民办高校图书馆常用的虚拟参考咨询方式及虚拟参考咨询存在的问题,提出了民办高校图书馆改进参考咨询的策略。
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| 关 键 词： | 民办高校图书馆 虚拟参考咨询 咨询方式 服务质量 |
The Practice of and Consideration about the Virtual Reference Service in the Libraries of Private Universities in Guangdong Province |
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| CAI Jin-yan.The Practice of and Consideration about the Virtual Reference Service in the Libraries of Private Universities in Guangdong Province[J].Sci-Tech Information Development & Economy,2011,21(33):65-67. |
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| Authors: | CAI Jin-yan |
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| Institution: | CAI Jin-yan |
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| Abstract: | This paper investigates the virtual reference service of the libraries of 31 private universities in Guangdong Province,sums up some commonly used consultation methods and some problems existing in virtual reference service,and puts forward several strategies for improving the reference service. |
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| Keywords: | private university library virtual reference service consultation method service quality |
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