| 集群录音系统在营销语音监控中的应用 |
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| 引用本文： | 滕波,蒋钟.集群录音系统在营销语音监控中的应用[J].湖州师专学报,2014(4):51-55. |
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| 作者姓名： | 滕波 蒋钟 |
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| 作者单位： | 国网浙江安吉县供电公司,浙江安吉313300 |
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| 摘 要： | 通过分析分子营销语音监控的现状,设计一种基于信息网的集群录音系统,并介绍了该系统的架构和具体软硬件配置,以及它的经济和社会效益.集群录音系统实现了对营销客服电话的统一监控和管理.
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| 关 键 词： | 集群录音 营销语音监控 应用 |
Application of the Cluster Recording System in the Marketing Voice Monitoring System |
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| Authors: | TENG Bo JIANG Zhong |
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| Institution: | (Zhejiang Anji County Power Supply Company, State Grid, Anji 313000, China) |
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| Abstract: | By analyzing the current situation of the marketing voice monitoring,this paper presents a cluster recording system of information network based on the marketing voice monitoring system,and introduces the architecture of cluster recording system and the specific hardware and software configuration,and its economic and social benefits.The system can help to have a unified monitoring and management to the marketing clients＇ telephones. |
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| Keywords: | cluster recording marketing voice monitoring application |
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