浅析饭店组织沟通障碍及克服

饭店在经营管理过程中 ,信息的准确、快速传递是至关重要的 ,然而 ,在实际经营管理中难免存在沟通的障碍 ,这些障碍势必会降低饭店组织的工作效率 ,影响饭店组织目标的实现。因此 ,认清饭店中的沟通障碍并找出有效的解决方法 ,是摆在每个饭店管理者的重要课题。本文试从饭店经营管理中所遇的沟通障碍的共性问题 ,探讨解决的基本方法和措施。

The communication obstacles in hotel and how to overcome

It is important to communicate information accurately and quickly in hotel management.while in the real management,it is inevitable to encounter obstacles which certainly will decrease working efficiency and postpone the realization of its goal.Therefore,it is the main object for the manager to see clearly the communication obstacles and find the effective solution.This paper discusses the basic measure and method to deal with these common problems met in hotel management.