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人性化全程优质护理服务的实践与体会
引用本文:吴国芳.人性化全程优质护理服务的实践与体会[J].攀枝花学院学报,2006,23(5):116-117.
作者姓名:吴国芳
作者单位:四川省攀枝花市中西医结合医院,四川,攀枝花,617000
摘    要:目的为满足人们对健康的需求,改进我们现有的工作方法,提高护理服务质量和内涵。方法结合我院实际,在普外科及心胸外科开展人性化全程优质护理服务。结果病人对护理服务的满意率达98%,取得了良好的社会效益。

关 键 词:人性化  全程优质护理  实践与体会

The Practice And Experience About Personal all-process Advanced Care
Wu Guofang.The Practice And Experience About Personal all-process Advanced Care[J].Journal of Panzhihua University,2006,23(5):116-117.
Authors:Wu Guofang
Institution:the chinese -western combination hospital in Panzhihua, Sichuan
Abstract:The purpose is to satisfy people's need for health,to improve the working method we execute,to advance the quality of care service. The approach is carrying out peesonal all-process care in the ordinary surgical department and heart surgical department according to our practical work.The result that the patients' satisficative rate about the care service will get 98%,and gaining good social effectiveness would be available.
Keywords:personality  all-process advanced care  practice and experience
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