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免费开放后公共图书馆服务形象的塑造——以湖南图书馆为例
引用本文:蔡家意.免费开放后公共图书馆服务形象的塑造——以湖南图书馆为例[J].科技情报开发与经济,2014(14):40-42.
作者姓名:蔡家意
作者单位:湖南图书馆,湖南长沙410011
摘    要:从免费开放后塑造公共图书馆服务形象入手,提出了公共图书馆形象识别系统,包括理念识别、行为识别和视觉识别,并以此为依据,探讨了湖南图书馆开展服务形象塑造的实践和成效。

关 键 词:公共图书馆  服务形象  形象识别系统  免费开放

Discussion on Public Library ’s Service Image Shaping after Free Opening---Taking Hunan Library as an Example
CAI Jiayi.Discussion on Public Library ’s Service Image Shaping after Free Opening---Taking Hunan Library as an Example[J].Sci-Tech Information Development & Economy,2014(14):40-42.
Authors:CAI Jiayi
Abstract:Starting from public library’s service image shaping after free opening, this paper puts forward the public library’s image identification system including the concept identification, behavior identification and visual identification, and based on this, probes into the practice and achievements of Hunan Library in carrying out service image shaping.
Keywords:public library  service image  image identification system  free opening
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