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Connecting informal networks to management of tacit knowledge
Authors:Kun Nie  Shufang Lin  Tieju Ma  Yoshiteru Nakamori
Affiliation:1. School of Business Administration,Zhejiang Gongshang University,Hangzhou,China
2. Department of Business Administration,Yuanpei University,Taiwan
3. School of Business,East China University of Science and Technology,Shanghai,China;Transition to New Technology,International Institute for Applied Systems Analysis,Austria
4. Graduate School of Knowledge Science,Japan Advanced Institute of Science and Technology,Japan
Abstract:The relationship between tacit knowledge and informal networks has not been fully explored.Tacit knowledge cannot be well managed directly,because it is deeply embedded in individual actions and experiences.This study proposes an approach to managing informal networks as a new middle way to facilitate the sharing and transferring of tacit knowledge,owing to the fact that tacit knowledge is mostly shared and transferred through informal networks.To support the idea of the approach,an empirical case study of applying the approach to management of a large scientific project is also included.Our findings suggest that informal networks play essential roles for management of tacit knowledge,and thus good management of informal networks can lead to efficient sharing and transferring of tacit knowledge.
Keywords:Informal networks  tacit knowledge  case study
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