| 公交服务可靠性研究 |
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| 引用本文： | 薛 睿,张建华,孙 健. 公交服务可靠性研究[J]. 武汉科技大学学报, 2014, 37(5): 391-396 |
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| 作者姓名： | 薛 睿 张建华 孙 健 |
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| 作者单位： | 上海交通大学船舶海洋与建筑工程学院,上海,200240;东北林业大学交通学院,黑龙江 哈尔滨,150040;上海交通大学船舶海洋与建筑工程学院,上海,200240 |
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| 基金项目： | 国家自然科学基金资助项目(71101109)；长沙理工大学公路工程教育部重点实验室开放基金资助项目(kfj120108). |
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| 摘 要： | 借鉴系统效能模型建立公交服务可靠性评价体系,确定公交服务质量的评价指标、计算公式和评价标准,建立评价模型,并采用层次分析法对公交服务可靠性进行综合评价。利用该模型对哈尔滨市具有代表性的102路公交的服务可靠性进行评价。结果表明,102路公交服务系统效能为0.585,公交服务可靠性较差。
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| 关 键 词： | 公共交通 服务质量 可靠性 层次分析法 系统效能 评价 |
| 收稿时间： | 2014-03-08 |
Reliability of public transit service |
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| Xue Rui,Zhang Jianhua and Sun Jian. Reliability of public transit service[J]. Journal of Wuhan University of Science and Technology, 2014, 37(5): 391-396 |
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| Authors: | Xue Rui Zhang Jianhua Sun Jian |
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| Affiliation: | School of Naval Architecture, Ocean and Civil Engineering, Shanghai Jiao Tong University, Shanghai 200240, China;School of Traffic, Northeast Forestry University, Harbin 150040, China;School of Naval Architecture, Ocean and Civil Engineering, Shanghai Jiao Tong University, Shanghai 200240, China |
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| Abstract: | This research is aimed at developing a system for evaluating the reliability of public transit service based on system effectiveness evaluation model so as to determine the index, calculation formula and standards for public transit service quality evaluation and establish the evaluation model. The analytic hierarchy process (AHP) method was adopted to achieve comprehensive evaluation of public transit service reliability. Bus line 102 in Harbin was selected as the research object. The result of evaluation indicates that the system effectiveness of transit service of Bus line 102 is 0.585, which is at a relatively poor level. |
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| Keywords: | public transport service quality reliability AHP method system effectiveness evaluation |
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