轨道交通换乘站换乘设施服务水平评价指标与标准研究

城市轨道交通换乘站作为轨道线网节点,其服务质量直接影响轨道交通线网整体服务水平以及运营效率。选取合理评价指标评价轨道交通换乘站换乘设施的服务水平,有利于提高轨道交通换乘站通行能力以及运营管理水平。在介绍轨道交通换乘站内部换乘设施及分析换乘设施服务水平影响因素的基础上,建立换乘设施服务水平评价指标体系;以苏州地铁广济南路站客流数据为基础,制定各换乘设施服务水平分级标准;考虑换乘客流方向不均衡性,运用加权法建立换乘设施整体服务水平评价模型,得出早高峰时段广济南路换乘站换乘设施整体服务水平为C级。

Research on Evaluation Index and Standard of Service Level of Transfer Facilities in Rail Transit Transfer Station

As the node of rail transit network, the service quality of urban rail transit transfer station directly affects the overall service level and operation efficiency of rail transit network. Selecting reasonable evaluation indexes to evaluate the service level of transfer facilities of rail transit transfer station is conducive to improving the traffic capacity and operation management level of rail transit transfer station. Based on the introduction of the transfer facilities in the rail transit transfer station and the analysis of the factors affecting the service level of the transfer facilities, the service level evaluation index system of the transfer facilities is established. Based on the passenger flow data of Guangji South Road Station of Suzhou metro, the service level classification standard of transfer facilities is formulated. Considering the imbalance of passenger flow direction, this paper uses the weighted method to establish the overall service level evaluation model of transfer facilities, and concludes that the overall service level of transfer facilities at Guangji South Road transfer station in early peak hours is level C.