| 基于CRM理念的大学图书馆图书采购工作刍议 |
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| 引用本文： | 吴钳.基于CRM理念的大学图书馆图书采购工作刍议[J].科技情报开发与经济,2011,21(12):46-47. |
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| 作者姓名： | 吴钳 |
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| 作者单位： | 辽宁石油化工大学,辽宁抚顺,113001 |
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| 摘 要： | 阐述了CRM理念,分析了大学图书馆目前图书采购模式存在的缺点,提出了基于CRM理念的以用户为中心的大学图书馆图书采购模式。
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| 关 键 词： | 大学图书馆 CRM理念 图书采购模式 |
Discussion on University Library's Books'Acquisitioning Work Based on CRM Concept |
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| WU Qian.Discussion on University Library's Books'Acquisitioning Work Based on CRM Concept[J].Sci-Tech Information Development & Economy,2011,21(12):46-47. |
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| Authors: | WU Qian |
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| Abstract: | This paper expounds CRM concept, analyzes the shortcomings existing in current university library’s books’ acquisitioning work, and puts forward the CRM concept -based and people-centered books’ acquisitioning mode adopted by university library. |
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| Keywords: | University Library CRM concept books’ acquisitioning mode |
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