Testament to conversations on critical systems thinking between two systems practitioners

This is a testament to conversations held in Berne and Fribourg, Switzerland, in late 1988. The main theme that we present concerns seeking to find an adequate epistemology for systems practice, to find a truly critical approach, by shifting our interests from systems science to systems rationality (i.e., by reaching out toward a systems epistemological ideal) and by dealing with sociological phenomena such as the effects of material conditions and false consciousness and inequalities associated with these. Social rationalities relating to positivism, interpretivism, and critique are considered. Limitations and legitimacies of these rationalities in social contexts are made explicit in these discussions.Conversations were held in Berne and Fribourg, Switzerland, between 30 November and 5 December 1988.     

The road to emancipation is through organizational development: A critical evaluation of total systems intervention

Total Systems Intervention (TSI) has been claimed to be the practical face of critical systems thinking. This article reviews the central principles of TSI, describes its theoretical base, and outlines its logic. It is argued that, far from being the way forward for management science, as its supporters claim, TSI is beset by logical and conceptual problems which render its use problematic. More specifically, TSI appears to confuse logical types; its use of metaphors tends to be circular and unnecessary; and its avowed complementarism is insufficiently thought out. It is also argued that TSI is only contingently linked to critical systems thinking and that the latter's assumptions are not followed through in practice. TSI, in the final analysis, appears to be relying on commonsense, eclectically drawing on other problem-solving methods, but in itself unable to present a distinctively new, theoretically sound, and methodologically consistent approach.     

Critical systems thinking: Edgar Morin and the French school of thought

In response to the call that systems practitioners need to produce a second epistemological break corresponding to a shift of interest from systems science to systems rationality, it is submitted that the preparation for this break has already been carried out. It is shown that systems rationality is firmly established and central to the French school of thought in systemics and that the philosophical groundwork has been extensively laid out by Edgar Morin. A very limited exposé of Morin's work is presented in support of this claim.     

Application of (dialectical) systems thinking to understand managerial problems in Yugoslavia today

Soon after its reestablishment in 1945, Yugoslavia saw no other official solution for its management and government modernization but self-management. This was underestimated by many influential people, so the Tayloristic model of the thinking and the working subsystems was not dissolved. It stresses specialization and reinforces one-sidedness. It also divides people into those who command and those who obey, leaving little room for wholism and creativity. New solutions are needed, and we see them in the transition toward the managerial style we all think, we all work, based on creative cooperation of the Many in constant search for change by innovation. This can also be a new partial system of self-management: the doers' innovation of the daily work processes.     

A user designer-based systems methodology

This paper develops the argument that in organizational redesign it is desirable to utilize user-designers as the architects for the redesign. A methodology is developed which emphasizes the use of ideal systems models by user-designers to plan for the organization's future. The methodology involves the creation of an ideal system model, then an analysis of the present system through the creation of root definitions and process models of the existing system. Then root definitions and process models for the idealized system are created. Finally, the two are compared and desirable changes are generated which bring the existing system toward the idealized.     

Knowing as intervention: Reflections on the application of systems ideas

The relation between theory and practice is explored in this paper with respect to an examination of various systems approaches. It is argued that the moment of knowing already contains practical implications in that comprehensiongears practice in certain directions. Practice/application can fulfill the demands of theory through the operation of a self-fulfilling prophecy effect. The way in which theoretical conceptions of systems researchers may constrain practice is explored with reference to the work of Beer, Checkland and Scholes, and Ulrich. In the course of this exploration, alternative views of the way in which viable systems diagnosis, soft systems methodology, and critical systems heuristics may be utilised, are offered.     

Increased competence as a process of surviving in shared information spaces

Connections between people and groups are growing more frequent and more intense. Cultural events, changes in laws, activities of organizations, and new ideas elsewhere affect one's own decisions and activities more and more. This development has strong implications for the way people can increase their competence and how they can affect what happens to their own community or geographical area. In this paper consequences are considered for a special type of tool, the so-called problem language, that appears to be intimately entwined with many other tools in operations research, cybernetics, and systems research. The language appears most adequate in situations where boundaries can be found such that external events have minimal impact on what happens inside those boundaries. The change in connectivity makes finding such boundaries less and less probable. This suggests looking for another language, to structure the processes necessary when one intends to overcome difficulties that cannot be represented and solved as problems. A language of access is proposed, derived partly from studies in areas where it has never been possible to find boundaries as indicated. Within the framework of this language one can derive methods of externalization that imply speeding up flows of information in a shared workspace or shared information space. Their implementation is greatly facilitated—or even made possible at all—by recent developments in information technology.     

The scene for Interpretive Systemology

In this introductory paper to the special issue ofSystems Practice devoted to Interpretive Systemology, some of the conditions under which this trend in systems thinking has come to life are briefly depicted. For that purpose a wider and a narrower scene are presented. The wider scene presents the general questions and problems that are to be tackled by Interpretive Systemology, within a wide international perspective of systems thinking and practice. The narrower scene, which is related to more particular conditions, shows how some circumstances connected to the socalled Third World or underdeveloped countries have helped to trigger the launching of Interpretive Systemology. Finally, a brief outline of the research program for Interpretive Systemology is introduced.     

The roots of reductionism: A counter-ontoepistemology for a systems approach

Both an ontoepistemology for reductionist modern science (counter-ontoepistemology) and an ontology for interpretive Systemology have been outlined in the two preceding papers in this special issue ofSystems Practice. In the present article, the notion of truth is interpreted in terms of both the ontoepistemology of reductionism and the ontology of interpretive systemology. Both interpretations are discussed. Such a discussion represents the objective of this paper, that is, to outline the epistemological face of the ontoepistemology of interpretive systemology. In order to design that epistemological face, the relation between ontology and epistemology must be clarified. Such a relation is seen from the standpoint already provided by the ontology. After the discussion on the notion of truth, the general shape of a systemic-interpretive inquiring process is outlined.     

Methodological foundations of systems methodologies

In social systems science generally, and in management science particularly, recent developments in the variety of types of specific problem-solving methodologies (under the rubric of hard and soft systems approaches) have given an impetus to a line of inquiry, as well as debate on the nature of those methodologies. On the one hand, there has been the view that what we are witnessing is a form of Kuhnian crisis. On the other hand, a complementarist view of developments has been argued and a contingency approach proposed. But one thing has been common among the competing views: a belief that the prospects for further advances in the design and application of those methodologies, and in resolving the current controversies, lie in serious attempts to reconsider and clarify the underlying metatheoretical assumptions and concerns. This paper is an attempt to contribute to such an endeavor. A brief exposition of three methodological foundations (namely, empiricism, hermeneutics, and critique) is made, not only with the purpose of highlighting the nature as well as the limits of their epistemological and ethical claims, but also as a basis for illuminating both the nature of contemporary work on systems inquiry, design, and problem solving and the ongoing debate on what constitutes appropriate criteria for choice of specific methodologies.     

The origins and nature of critical systems thinking

Critical systems thinking is a relative newcomer in the systems tradition of thought. Nevertheless, it has already made a number of significant contributions to the field and is now developing more quickly than any other part of systems thinking. The paper charts the origins and nature of this evolving, critical systems, body of work. The author's own impressions of its development are first set out. This helps establish that critical systems thinking has come to rest upon five commitments which define its essential character. These commitments are then used to classify the published literature associated with critical systems thinking. The result is a review of the origins and nature of critical systems thinking up to 1990.     

Systems and organizations: Distal and proximal thinking

The paper introduces the contributions to this special issue ofSystems Practice on Systems and Organizations: New Directions in terms ofdistal andproximal thinking. Distal thinking refers to ready-made concepts, to the finished effects and outcomes of thought and action; proximal thinking, to process and event, to the continuous and unfinished. The papers presented here deal with various aspects of the distal/proximal distinction in social systems and organizations, and especially draw out the implications of recent work in information technology, sociology of technology, accounting theory, and organization studies for a proximal conception of systems and organizations.     

On the application of the theory of emergence and of the law of maximum entropy production to social processes

As there would be appear to be no limit to the process of successive emergence, the emergence of suprahuman autopoietic systems seems possible, if not yet necessary. Maybe there really are constraints on human behavior which would not permit such entities to emerge, or maybe the emergence of such entities entails the dissipation of more free energy than available at present. But unless such conditions are present, then, it appears to me, the emergence of suprahuman autopoietic systems is not just probable, it is inevitable.In any event, whether or not they share my concern about suprahuman autopoietic systems, all concerned with metaphor manufacture should attend to this important insight from Swenson (1989a, b, c, d) and should not be deterred by my so inadequate reflection of a new and important view of how the organizational world works.     

An evolutionary design methodology

The purpose of this paper is to elaborate on a design methodology for the resolution of problem situations concerning complex organizations with opposing and conflicting substructures and facing dramatic environmental fluctuations necessitating major changes in the basic characteristics of the organization. To this end the organization is itself taken as a design methodology system which demonstrates one instance of the application of the paradigm of dissipative structures to social systems. The proposed methodology, precisely because it is applicable in an evolutionary system, is called an evolutionary design methodology. The primary goal of this method is to oversee the emergence of the legitimation authority for the truth arising from linguistic games, or narration, developed during the application of the method. This question of legitimation is directly connected with critical thought, because it forces out the philosophical position of the problem solver. It reveals his beliefs about social order and social change. Therefore it is assumed that the perspective of this paper fits within critical systems thinking.     

A parable of two princes: An effective approach to national development

The paper compares two opposite strategies for national development: (1) initially optimum policies in the absence of a strong feedback system and (2) initially poor policies with a strong feedback system. The strong feedback system is essentially a real-time information system designed to support national development. A number of principles or guidelines for implementing such a real-time information system are presented. The entire approach is based upon the viable system model of Stafford Beer.     

Mutual understanding,revisited after nearly 25 years

Almost 25 years have passed since Churchman and Schainblatt published their paper on mutual understanding, The Researcher and the Manager: A Dialectic of Implementation. It has had quite an influence on the methodology and the practice of operational research and management science (OR/MS). Here, the concept of mutual understanding is reconsidered in a multiaspect scope, and the role of psychological typologies as a base for mutual understanding is evaluated. Finally, a diamond of thought is derived from Kant's three kinds of action.     

Self-Reflection and Vulnerability in Action Research: Bringing Forth New Worlds in Our Learning

This paper looks at experiences in using action research in a self-reflective fashion. It addresses some of the problems which the action researcher has in coping with ourselves in our research. Mendes (1996) quotes Maturana: Everything is fundamental in our being alive and therefore, if we want to explain human experience we need to understand how being alive together generates our existence.² Although I would add that the social view of existence can be complemented by the view that our personal existence comes forth from a deeper domain, this statement is my starting point. Working from a anecdote which demonstrates the critical importance of individual perception in labeling any issue as a mess, I discuss the importance of self-reflection in the research process and the importance to us as researchers in recognizing our own vulnerability in the research context. Finally, I describe some positive outcomes or prizes of recognizing our vulnerability in research processes and using this vulnerability as a spur to improving our research.     

Accounting—A virtual autopoietic system?

The debate about the application of the concept of autopoiesis to social systems has been disabled by the difficulties of defining the autopoiesis of a specific social system ostensively. This paper considers the evidence that the circular relations of production which define autopoietic processes appear both in the cognitive domain and in the domains of human activity associated with accounting. Without a sound theoretical footing and, in the eyes of some, fatally flawed, accounting appears to be organizationally closed, capable of adapting itself to its rapidly changing environment, and probably well able to engulf many of the alternative ways of representing activities in society. It is concluded that if there are indeed autopoietic suprahuman systems of a natural kind mobilizing mankind in their service, then accounting is to be numbered among them.     

On suicidal rabbits: A relativity of systems

This festschrift paper, written in honour of Russell Ackoff, hinges on three of his characteristic approaches: the use of fables, his acceptance of messes as distinct from well-formulated problems, and his concept of idealized planning. Current thoughts of the author, dealing respectively with recursive logic, the implementation of change, and the theory of democratic organization, are attached to these hinges and among them, express his own theme as to a relativity of systems.