Practicality, Positionality, and Emancipation: Reflections on Participatory Action Research with a Watershed Partnership

In the last few decades, there has been a trend towards increased stakeholder and public participation in natural resource management in North America. To a certain extent, the rationale for this trend is found in the complexity and uncertainty of environmental issues, which confront us with the coexistance of multiple legitimate values and perspectives in society. Recognizing this “epistemological plurality” has important implications for both policy and science. In this paper, I critically reflect on my experiences as a doctoral student engaged in participatory action research (PAR) with a watershed partnership in Ontario, Canada. In providing this biographical account, I seek to make a contribution to ongoing discussions regarding the nature, challenges and benefits of this methodological approach for academic research, as well as to emerging debates on PAR in the context of environmental governance and “post-normal” approaches to natural resource management.

Communicating Through Theatre: How Organizational Theatre Engages Researchers and Industrial Companies

In this article, we focus on the communicative aspects in action research (AR), and how we as action researchers have been inspired by working with a theatre company in enterprise development. The theatre showed us a different landscape concerning communication in the enterprise development process. We discuss how communication in AR traditionally is handled, and challenge AR by introducing how a theatre company creates engagement and involvement in the development process. Action researchers can enhance their research activity through using communication forms borrowed from theatrical performance in order to inspire and increase participants’ involvement in change processes.

The Engaged Researcher–From Translator to Literary Change Agent

In this article we reflect upon an integrated approach to action research. The role of the engaged researcher is empirically addressed by using longitudinal field experiences. We take a narrative approach and tell three stories from the field. In analysing the stories we propose a transition of the role of the engaged researcher, from that of a translator of general theory and contextual practices to one of a literary change agent. The literary change agent inspires practitioners by means as concepts, metaphors and storytelling. We suggest that the narrative approach can bring a new and critical flavour to the previously under-explored area of the role of the researcher in action research.

Managing Action Research: The PEArL Framework

The difficulty of managing and validating Action Research field studies has been widely discussed. Several different approaches to Action Research have emerged, and one of the most widely used models is Checkland’s FMA model, where a framework is provided to facilitate interested individuals in ‘recovering’ the route of the inquiry. In this paper, I argue that the FMA model is a valuable tool for planning the application of theoretical ideas in a practical situation, but that, as a guide to Action Research, it still fails to provide a sense of the manner in which an inquiry is undertaken. The PEArL mnemonic has been previously offered as a guide to facilitate researchers, participants, and those interested in gaining an appreciation of the manner in which an inquiry is conducted. In this paper, it is argued that applying the PEArL elements does not provide insight into the dynamic nature of collaborative inquiry. In order to gain a sense of the manner in which an inquiry was undertaken it is necessary to apply the PEArL mnemonic alongside a framework that facilitates the flow of the action research cycle. To illustrate the framework, an Action Research field study is described that was undertaken with residents and key workers in a shelter for the homeless, where the aim was to create a shared understanding of complex needs and support requirements.

Claremont Colleges Emergency Preparedness: An Action Research Initiative

This study examines the role of knowledge management systems in the context of emergency preparedness at Claremont University Consortium. The research objectives required the researcher's direct involvement with CUC. Canonical action research methodology was used to guide the project. Overall, the client was satisfied with the project's outcome. The researcher designed and implemented an instantiation of a web-based knowledge management system using Wiki technology. This system can assist CUC in overcoming some of its immediate concerns with emergency preparedness. These include the ability of the system to facilitate the communication process, and enable a more structured approach for documenting and storing emergency related information. The system as it exists today is subject to further improvement. This includes the need for continuous training with the system, improving the navigational aspects, and seeking a better fit between the system and the emergency planning and response processes.

Using an Action Research Framework to Explore Assessment: A South African Case Study

This article is a reflection of my first experience with action research in trying to devise a system of assessment that would benefit both first and second language speakers of English in an assessment system that is plagued by its separatist past. In this paper, I discuss an action research study on oral assessment implemented at two tertiary institutions in South Africa. The actual details of each phase of the assessments are not reported on, but the methods used to facilitate the processes are. The findings and adaptations after each phase of the assessments are discussed to show the effectiveness of using an action research methodology.

Creating ‘Rhizomatic Systems’ for Understanding Complexity in Organizations

The article describes and demonstrates the use of a new research proposal for understanding the complexity in organizations in terms of a Deleuzian sense of an event. It creates the rhizome metaphor that allows the emergence of different ways of systems thinking, a legitimate challenge to the Modernist’s orthodoxy. For Deleuze and Guattari, micropolitics are the essence of what we call ‘rhizomatic systems.’ It is this concept of the organization, as a rhizome or rhizomatic systems that we want to focus from ‘problem solving’ in a real-world situation to the process of problematization, that is, the making or appreciating a series of events in the problematizing fields. The paper draws on the research experience in which participatory action research was carried out in a Korean distribution company. The participatory learning process happened to create a series of events in which ‘time-related research’ was conducted in order to facilitate the process of problematization within the organization.

Defining Focus and Integrity in Building a Community Research Coalition

Pervasive and systemic barriers to collaborative university-community research make such studies highly challenging. Yet the necessity of participative research means that feasible ways to conduct high quality collaborative investigations must be sought. In a longitudinal action research study investigating adult literacy, issues facing community and academic researchers centred upon focus and integrity. Differing researchers defined focus and integrity in sharply varying ways, so that terminology employed within the programme formed contested sites of meaning and interpretation. This meant that ideas of research integrity held very different connotations for different actors. Yet the viability of the programme depended on both academics and community people attempting to expand their horizons by understanding and taking into account others’ perceptions.

An Assessment of the Application of ‘Critical Systems Heuristics’ to a Policy Development Process

Through the presentation and analysis of a case study of a policymaking process for the quality assurance of higher education by an external government agency, this paper seeks to highlight the contribution of Ulrich’s critical systems heuristics as a method for enhancing the social rationality of policymaking. It is claimed that the use of CSH enabled the researcher to elicit rich qualitative data that captured different world-views, values and boundary judgments of social actors representing the different groups of stakeholders involved in or affected by the policy. The use of CSH contributed to a policy settlement that involved substantial improvement to the reformulated policies. However, it is argued that, in the context of a new democracy with a weak public sphere, CSH was unable to counter the unequal power relations between the government agency and the universities and the historical-political fractures of South African society that caused divisions within and across Ulrich’s social roles.

Is it Safe to Talk About Systems Again Yet?

The following article makes a case for the social sciences to renew their interest in systems, drawing on ideas circulating in organisational and community psychology, industry, engineering, biology and ecology, the new physics, management, evaluation, religion and spirituality, policy-making, human services professions, and service-user and community movements. It charts a different kind of systemic thinking in striking contrast to traditional mechanistic social systems theory. Sociology’s current resiling from systems theory is explained as a legacy of its loyal service in the ‘battlefield’ of the post WW2 critique of authoritarian structural-functionalist positivist systems and the hard-won interpretive turn to issues of process, diversity, conflict, change and a critical and ‘qualitative’ epistemology. A new transdisciplinary mental architecture of self-organising processes for complex living systems is offered which integrates understandings of both ‘structural systems’ and the ‘processual systemic’ in individual psychology, organisational sociology, and in action research as its epistemology.

The Role Conundrums of Co-Inquiry Action Research: Lessons from the Field

This paper focuses on the role conundrums that confront action researchers who are engaged in co-inquiry designs for purposes of generating knowledge that is both actionable and makes a robust contribution to a more generalized body of knowledge. Drawing on the lived experience of researchers in such a project in U.S. Department of Veteran Affairs, this paper describes the conundrums that confronted the researchers, identifies the central dynamics around which they seem to be organized, and discusses the impact on the subsequent practice of the researchers. Practices that establish reflexivity in the research process are an important part of the role of the researchers. So too is establishing relationships that provide for sensemaking and integrating rigor and relevance.

Improving End User Behaviour in Password Utilization: An Action Research Initiative

This paper is about the design and implementation of techniques and strategies to improve end user behavior in the utilization of passwords within a formal setting. The researchers were requested to investigate the issues inherent in the password management and utilization procedure within the client organization and thereby improve end user behavior in utilization of passwords within the organization. The researchers completed an action research study and successfully implemented a training program to improve system users’ behavior related to passwords. They used a unique approach by designing training for creating passwords to fit with theories pertaining to human memory. In addition, the researchers also created and delivered security awareness training. The end users of the target information systems reported that after training they were able to use strong passwords (A strong password in our organization is one that has 15 characters with at least two numbers and one symbol) without writing them down. Requests to the help desk for password resets decreased. Users also reported that they are much more aware of security threats.

Creating Rhizomatic Networks and Ethics for the Marginalized Group

This paper seeks to further substantiate and appreciate the importance of West Churchman’s pragmatic philosophy, and to propose the development of what we call the participatory and rhizomatic systems approach. The aim of rhizomatics is to create a deterritoriazation of current social fields and to make sense of the creation of the rhizomatic networks and ethics for the marginalized group in practice. This paper takes the contributions of Gilles Deleuze and Felix Guattari’s notion of rhizome on ethical reasoning and incorporates them into a test. It examines how ethics for the marginalized group can assist in appreciating and developing ethical management of any systemic intervention. The paper looks into what ethics for the marginalized group is and how it is achieved in the context of rhizomatic networks.

Professional Development through Action Research: Case Examples in South African Higher Education

This paper identifies the quality characteristics of a professional development (PD) program on action research (AR) and presents the results of a second-order evaluation of such a program. Three case examples in South African higher education demonstrate how AR methodology has been applied to design, conduct and evaluate the PD program and to identify new ways of learning and improving professional practice in higher education. From data analysis, we distinguish six factors significant in contributing to the quality of the PD program in all three universities: facilitator expertise, adaptive planning, responsive evaluation, critical events, application, and self-efficacy. On the basis of the evaluation results, we present five models: (1) the AR workshop cycles; (2) characteristics of a quality PD program; (3) a PD program on and through AR; (4) three levels of reflection on AR; and (5) meta-action research.

Multimodal Systemic Metamethodology: An Application to Edgar Morin’s Doctrine

This paper intends to show how multimodal system methodology can be interpreted as a metamethodology that can house different specific methodologies to be used in action-research.

Systemic Human Relations in Dynamic Equilibrium

This paper reports on a breakthrough in thinking based on 33 years of field practice-based inquiry and previously published studies. It brings together several bodies of established and emerging thought including systems thinking, epistemology, psychology and sociology, in a way of thinking about the living fabric of complex human systems-in-process. It is offered here as a kind of transdisciplinary ‘Rosetta stone’ to those working around the world with one or more of these bodies of thought as a way of making some critical connections between them. In summary, an integrating ‘mental architecture’ is proposed whereby inquiry (research as an evaluative dynamic act of seeking) may be seen as the way by which living (notably human) systems come alive, and which is incorporated, organ-ised, ‘structured’ and relationally embodied in an individual and their psychological mind as personal process, and in social collectivities and their sociological organisation as cultural process.

Toward a Buddhist Systems Methodology 1: Comparisons between Buddhism and Systems Theory

This paper compares some key concepts from Buddhism with ideas from different traditions of systems thinking. There appear to be many similarities, suggesting that there is significant potential for dialogue and mutual learning. The similarities also indicate that it may be possible to develop a Buddhist systems methodology to help guide exploration and change within Buddhist organisations.

Participatory Sustainability Impact Assessment: Scientific Policy Advice as a Social Learning Process

This paper deals with the development of scientific policy advice by providing a methodology to foster a social learning process. The methodology, called participatory Sustainability Impact Assessment (pSIA), aims to structure complex problem situations, to clarify interests and basic assumptions, to interpret scientific studies, to develop impact assessment, and to explore sensitivity of uncertainty and lack of information. In pSIA workshops the participants are supposed to build conceptual models with different modelling methods, like System Dynamics, Value Chain Analysis, and Morphological Analysis. A case study is presented that describes a workshop series with political as well as academic actors, applying the pSIA approach to an impact assessment of Economic Partnership Agreements between the European Union and the Eastern and Southern Africa Region.

Ethics of a Sustainable Enterprise—and the Need for it

In the modern global economy, new criteria are needed to describe the most modern enterprises: Sustainable Enterprise (SE) and Sustainable Enterprise Ethics (SEE). Long-term existence and development of humans and organisations depend, largely, on application of the sustainable development (SD) concept. Already, some enterprises consider the modern conditions and apply the requisite synergy of economic, ecological, social and ethical aims. They can be called Sustainable Enterprises (SEs). Suitable activities of SEs depend on their ethics even more than on their knowledge—Sustainable Enterprise Ethics. Attainment of SEE demands innovation of values, culture and behaviour of all critical SEs’ participants for them to understand, achieve and use SEE as a more/requisitely holistic practice, based on ethics of interdependence (EI). We offer some new suggestions on why humans need SE and SEE and suggest ways to create and implement EI as SEE in and for SEs rather than the traditional one-sided business behaviour.

Systemic Educational Approaches to Environmental Issues: The Contribution of Ecological Art

System thinkers and practitioners are trying to help society understand better the interconnectedness between issues that we previously tended to explore in isolation. Because of this, they have an important role to play in dealing with environmental issues. Indeed, the need to tackle those in holistic ways is now recognised and systems approaches are now complementing academic approaches such as ecological economics (Neumayer E (ed) (2003) Online encyclopaedia of ecological economics. International Society for Ecological Economics; Faber M, Manstetten R, Proops J (1996) Ecological economics. Concepts and methods. Edward Elgar, Cheltenham), which analyse ecological-human interactions. This paper explores how new forms of ‘environmental education’ could constitute particularly relevant vehicles for systems thinking and practice by building on messages and practices initiated in ecological art. Ecological art, it argues, has provided, for centuries, a practical form of holistic, interdisciplinary, problem-solving environmental management model—a particularly insightful illustration of how ‘systems thinking and practice’ can be used to deal with environmental problems. The paper suggests that art-based pedagogic forms could help put sustainability into practice by providing an educational tool that respects the systemicity of environmental issues and by encouraging systemic learning processes that are based on improved communication, sharing of perspectives, and stakeholders’ empowerment through participation and experience.