Customer Relationship Management is the course of managing mutual activities between the enterprises and customers. Data mining technology is an important tool by which the course can be implemented. In the article, customer's relationship management sys
参考文献
相似文献
引证文献
引用本文
青虹宏.基于数据挖掘技术的客户关系管理系统[J].重庆工商大学学报(自然科学版),2004,(4): QING Hong-hong. Customer Relationship Management based on data mining[J]. Journal of Chongqing Technology and Business University(Natural Science Edition),2004,(4):